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Boise, Idaho property management is difficult and complicated work. A property management company is an intermediary between tenants and owners, and consequently must respond to the demands of both parties on a daily basis. Since the needs of the two parties are so different, neither side alone typically realizes how long and diverse the total list of duties that Boise property managers face every day really is. A good property management company in Boise is one that has accrued expertise through years of experience.
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H & H Properties L.L.C. is a family-owned business, which has led the field in property management in Boise for over 35 years. In 1962, Duane M. Hamilton and his wife Sally began with one rental unit. Today the company, which has passed to a second generation, manages over 400 rental units. In addition to the property management business, the company is also a full-service real estate office. In 1993, they bought another company and merged it into H & H Properties. Craig and Kathy then bought the company from Duane and Sally.
Reviews (11)
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Jen G.
Jun 13, 2022
If you like being charged $9000 for fraudulent repairs, and they could not provide invoices to cover all these costs, and under federal law cannot charge $100 a month in interest, so now it's up to $19,000 to pay for the whole renovation because they were increasing the rent to every unit when someone moved out. I couldn't be there for the walk through due to an emergency then this is the place to go. Unethical business practices when moving out.

They are fraudulent. I don't know how you people live with yourselves. You ruined my credit and you are the worst ever. Response to Craig I am so disappointed in you. You are so immature to tell me to grow up. I just found out about this charge a month ago when checking my credit.
Malysha Sullivan
May 05, 2021
I was there for 2 years, felon friendly, and Kathy didn't evict me when my boyfriend was destructive and physically abusive! She gave me a notice to move and that way my renters history was still good and forced me into a better life. She does care
Adri Garner
Mar 19, 2021
My wife and I needed a place quickly so we called H and H hoping that something would be available. We had been searching for weeks through several other property management to no avail but w only one call Kathy and her husband were able to get in into an affordable, quite lovely apartment on the north end of downtown Boise. Kathy was professional and easy to deal with.

She held the place as promised and we were able to sign a lease and move in within a couple of days. Very understanding and reliable. I can tell they care about their tenants. We love our little neighborhood. Would highly recommend.
Tawnia Dahmen
Mar 09, 2021
They were the best property managers that we had ever worked with, Kathy gave me and my son a chance when we were booted out of a place we had lived in for almost 8 years, mind you a place I never missed a rent payment or caused any trouble but for some reason the owners just wanted us out. And she approved me immediately and we got a beautiful place in Nampa.

Unfortunately the place was bought over, a new management brought in, which are at the top of my list for worst I've ever dealt with. And now only after a year the new owner is throwing me and my son out of our place, for no reason just because he is not renewing my lease and we don't know why though I've never missed a rent payment I have not caused any trouble but we have been harassed for a year by my neighbors, with threats, bullying, I've had to call the cops on them several times, their dogs barking constantly and dog poop all over the yard but they have not been evicted but me and my son have 30 days to move and again he has to leave his friends and his school, I am just disgusted by some of these management companies and property owners.

Sick of them. H&H properties was the best we ever had and I wish they could've kept this place because this would not be happening to me and my son, they understand about family and about good people. I wish they were more property management companies like them.
GiGi Wilkes
Feb 08, 2021
The owner made us feel wanted and welcomed. He really gave the impression that his renters are more than about the rent but providing a safe peaceful place to live. The rent house was perfect for the ones doing the renting. Awesome job Ronnie Hughes at H & H Properties. Thank you very much. Keep up the excellent job of making others feel important and that they matter. God bless you.
Amanda Vance
Oct 24, 2020
I wrote a review almost 7 years ago and I am going to write it again. This property management is by far the best we have EVER had the pleasure of dealing with. I was very upset and frustrated with the owner of the building sold the property and we were no longer managed by H&H. Before the switch Kathy let me know well in advance it was going to happen, I was given notice of inspections while the purchasing process was happening and she made sure she heard my concerns and passed them forward to the new people.

Since we have a new management group, I feel like we are disconnected from them their is no personable experience and to be honest an issue that we have isn't being dealt with where H&H would have dealt with it ASAP. I mean it when I say that H&H is honest, reputable, hardworking and truly cares about each and everyone one of their tenants. We were very blessed to have them as our management team for as long as we did. Thank you for all the hardworking you guys do I am sure all you ever hear is complaints and issues! YOU ARE DOING A WONDERFUL JOB!
Tammy Wheeler
Aug 03, 2019
This is the only company that I would use if I could. I rented from them over 3 years ago after having to move due to mold in my last place. Not long after moving in birds had settled in the duct line just above my bathtub. They went above and beyond in rectifying the damage. I have never met such a professional and personable staff, then what I have experienced with H&H. They are the best in the Treasure Valley!
Jason K.
Dec 19, 2018
The Hamilton Family at H&H erased my negative viewpoint of property management companies in Boise. These are real people with real expectations! They were nothing but kind and honest during my 3 years renting with them. Any issue that arose was dealt with promptly and they made moving out/getting my security deposit back super easy. Thanks Kathy and Craig!
Heather Gustafson
Oct 27, 2016
Working with this property management company was great. Kathy was a big to me and my son. We acquired the apartment through catch. However the property owner himself didn't care at all about his tenants or their situation. He couldn't wait to kick a disabled mom and her special needs child out for lease violations without first giving me the chance to correct them first.

He wanted two units he could clean up and rent them for more money. I would think having a tenant that pays their rent in full and on time. it just amazes me how some people just only think about themselves and not how their actions could affect someone else.
Sky Neilsen
Jul 22, 2016
The best, most honest, accommodating people I have EVER rented from. They were very fair, and we did get our deposit back, in spite of my dog having caused some minor damage; and our having smoked some in the unit (which did cost them to clean). We didn't deserve that kindness at all, as smoke smells are a pain to clean. So I'm guessing that if some people are not getting their deposit back, it's on them; not H&H.
Bob AGoogPerson
Oct 12, 2014
Thieves! They will have you sign a lease that is longer than all the paperwork in buying a house which basically allows them to steal your entire security deposit. They will harass you during your stay, send you hate mail when the fault is theirs, and you should expect surprise sudden house inspections with less than 24 hours notice. Even though I left the place spotless, they stole money from me for erroneous lawn care $250.

They also charged me $300 for blind cleaning which they said they needed to take the blinds down and send them to a professional cleaner all so the next tenants moving in won't be able to sue them for health reasons, but the blinds were so cheap they even broke during normal raising and lower with the cord, they were not removable without breaking them up so I know they just took my money and did nothing. Not an ethical company and best to avoid if you can, they will not follow the Golden Rule.