Intertown Realty

Terrible. Don't bother renting from them. Their policies are awful, but their staff is ruder. I've heard horror stories from current and former tenants.

Could not be prequalified for an apartment because I have not been at my current job for more than a year even though I just moved to the state 5 months ago for this new job, and despite the fact that when I called earlier this week they did prequalify me. Obviously I could not keep my old job in a new state! It really makes no sense to me because I have good credit, make the income requirement, and have good rental history. Landlords are out here really making it hard for people, and then complain that they can't find good tenants. Booooooo throwing tomatoes.

I love Intertown! They've had a bad wrap with reviews, but I have to say, they have come a long way. I myself have never had a problem and I've been with them for years. They are responsive, courteous and dedicated to their properties and valued customers. They are busy as they may have dozens of properties to attend to, but they always follow through and I can't say highly enough about follow through.

We had a furnace running on last legs and lost heat. They were there within 30mins and temporarily fix the problem with full replacement of furnace the following week. That's amazing! God bless Becki and Steve!

I've been renting for 5 years. Never had a problem. Pay your rent they leave you alone. They allow you to have dogs. They also make sure pets are not being neglected, not causing noise etc. they fixed everything I've ever called about. I have seen tenants come and go. One thing I will say if there is an issue with one. They will do their best to try to resolve it. If it can't be and complaints still come in. They are not afraid to send notices to quits. That's a plus because home is suppose to be peaceful

Love our apartment! Intertown realty has been a pleasure to work with. Have been renting the same property since 2018 and never want to leave. Beckie has always been amazing to work with. She has been very quick to respond to any issues, and maintenance has always arrived ASAP to resolve any problems that may arise. I love the tenants that occupy the other units as well. They have all been here since we arrived in 2018, which says a lot. Thank you for making my transition in life so easy by not ever having to worry about my living situation!

Absolute scam artists! I moved into an apartment with a huge black spot on the carpet, several things broken, and had to clean dead cockroaches out of the cabinets on my first day. They kept my security deposit for said damages even though I left the place in practically the same condition I moved in. I had a plumbing issue which caused my bathroom to flood several times a day and asked THREE TIMES for them to fix it, it wasn't until after I threatened to stop paying rent that they finally did something about it.absolutely disgusting.

They don't actually fix anything, just charge you for it, let someone else move in, and charge them for the same things. There is also less parking than there are apartments, so you'll likely end up parked on the streets getting sideswiped and parking tickets. Avoid Intertown properties at all costs! 0/10 do not recommend.

I have rented from Intertown for overa decade now, great outfit. Anytime I have an issue there is a swift and well executed response. Steve the property manager and Beckie have always been a pleasure to work with.

I have been living at an Intertown Realty property in Hartford for over 15 years. The location is great and the apartment is huge for a 1 bedroom. The bedroom easily fits a king size bed, book cases, a chair and desk. The living/dinning area is L shaped so there is room for a table and chairs outside the kitchen that's away from the living room.

A couple years ago, the apartment windows were replaced with brand new, thermal/energy efficient windows. Whenever I have had a maintenance issue (such as a leak) the problem was quickly resolved by the professional maintenance crew. The apartment is very reasonably priced and includes parking, heat and hot water. I would recommend Intertown Realty for your next apartment.

I've been a tenant with Intertown Realty since 2018 and love the apartment! We moved to the Avon location and the property is exactly what we asked for. They maintain the property and are always here to fix anything that goes wrong. Beckie has been excellent to work with if I ever need to get in touch with her. They've been excellent with abiding to covid standards, aka wearing masks when entering buildings, and were even flexible with the rent when I was temporarily let go from my job back in March 2020. The same people have lived here since we moved in. That's saying a lot!

My wife and i moved into the apartment a few weeks ago and absolutely love it. The staff are very friendly and supportive and made the move-in experience very comfortable and friendly. The apartment is a 2-bedroom 1000 square feet with a loft. This apartment is absolutely the nicest and coziest apartment we've had. Our neighbors are super friendly, welcoming, and helpful. The staff is also very attentive to any questions or concerns. Thank you to Mimi and the whole Intertown team for making our experience such a positive one.

Do not rent from them at all. I have lived in their apartments and I have a few friends who have lived in their apartments too. Not one of us were happy. There is one lady on their management team (Beckie) who has the worst people skills, no compassion and not friendly. She talks down to people and makes you feel like you are below her, almost like she is doing you a favor allowing you to rent from them.

They do not fix things in a timely manner, I had my celling fall in due to the snow and they put boards up to cover the whole. I called several times and they kept telling me someone will be out to fix it, once I threatened to call department of public health then all of a sudden it was fixed. This took 10 months. Their buildings are old and not kept up and have rodent issues. They have a lot of properties and I don't really think that they can handle all of the properties.

I've been living in intertownrealty apartments for about 5 years. I don't think the property management is the issue. I just think it's the location. I have NEVER had a problem with maintenance work. If I call they will set an appointment for someone to come. They call 15 mins before your appointment. The landlords are very laid back.

Especially with covid. They understood people were being laid off and tried to work with people. They will follow the rules and go through the procedures. If you were just lazy and not paying anything. But they don't want to kick you out. As long as you do your part they will help where they can.

My husband and I have lived at 650 Prospect Ave for the past year and are considering extending. We've been extremely pleased with the level of professionalism, service, and support we are afforded by Intertown Realty to the extent that we rented a 2nd apartment with them for my son. The management and agents are all incredibly friendly and highly professional, the maintenance is timely and of high quality, the apartment itself is spacious, comfortable, well worth the rent and the area is quite beautiful. Beckie, Mimi and Steve have made every effort to attend to personal needs and we've been (and are) very happy here. I would highly recommend Intertown Realty and their beautiful apartments. Beckie, Mimi and Steve have been exemplary especially with COVID precautions.

Let me start off by saying I've been with inter-town Realty for about 5 or 6 years now at one of their locations. I recently just had my first child so I reached out to Steve and Becky and they were very accommodating. They helped upgrade me to a bigger apartment in a good area with good neighbors. I love the new place. Also they have many other locations in the area. All I could really say is that I would highly recommend them.

DO NOT rent from these people. They take forever to fix things and if you leave before your lease has ended they will charge you for the time your gone, newspaper adds to rent the place, etc. RUN FROM THESE PEOPLE!

I have been renting from Intertown since 2017, I had a studio first and now a 1 bedroom apartment at Juniper House for the seniors. It is located in a very quiet neighborhood and the rent is reasonable and affordable. The staff is very nice, namely Joseph, Beckie and Steve. If there's a problem they try to resolve it as quickly as possible. Also all workers you encounter are very friendly. Yes, I will definitely recommend Intertown Reality.

I lived in an apt located at 114 Huckleberry Hill Rd in Avon CT. An apartment managed/owned by Intertown Realty. They allowed me to have my dog which was a big plus. I lived in LA for 10 years and moved to Avon. Compared to professional rental companies Intertown is definite a big fish in a small pond. Their buildings and apts are very old and dated.

The building in Avon is horribly energy in-efficient. Intertown was prompt to respond to maintenance requests but they were terrible at actually fixing any problems. They replaced my HVAC system and though the system was brand new the system still failed to perform due to installation being done wrong. A result of the Mickey Mouse maintenance experience.

Their maintenance staff are not professionals, though they are all very very nice people. It's a shame they don't know what they are doing. That said, Intertown is poorly run and managed. My heating bills regularly ran into the $500-700 range for a 900 sq ft apartment. It is all electric heat so beware! Intertown refuses to upgrade to natural gas as it doesn't make financial sense for them.

Somewhat understandable. They maintain the grounds and building to the very minimum. The yard and common area of the building was always a mess. It's unfortunate that Intertown operates to the bare minimum of standards and basically meets the rental law requirements. Most rental companies go above and beyond. All told, if you do not like to be bothered by management then Intertown is for you. Hence the bare minimum of effort made in their rental properties. They are more interested in making as much money as possible while doing the least as possible for their tenants. I guess that is a good business model for them.

If you value your life, go rent elsewhere. No, seriously. Living there nearly cost me my life. They don't stop the homeless thugs that sneak into their buildings. I got held up at gunpoint and I would have been killed had the gun not jammed. Twice. This happened at 7p in the parking lot. Afterwards I begged the office to put up security cameras. Nope.

I was terrified to go into the lot afterwards. Especially when they refused to get cameras. Oh, and to boot, the front door to the building constantly broke. And wouldn't let you out. Luckily there was never a fire at the back door because everyone would have been trapped inside. And the original guy working in the office scammed people out of cash.

I have several emails proving this guy would say that even if you pay your rent two days after the grace period (even if it's the first time you paid it late) that you have to pay him $100 in cash (which the signs in the office say "no cash payments allowed") so that way he won't send the marshall out to you. Anyone who knows anything knows you pay the $100 after the marshall has served you the paperwork.

You do not pay $100 to prevent the marshall from coming. And it doesn't happen when you are just two days late either. He no longer works there. I wonder why? Don't rent from this company. It's a bunch of entitled jerks who care more about money than keeping their tenants safe.

Lived with them for 5 years in 3 different buildings (moving once to a large space and then a second time to a place without stairs for my arthritic dogs) and the chillest landlords ever. If you want a landlord who is relaxed, does everything by the book and doesn't hassle you over small things they're the ones. ALSO -- all dog breeds allowed! Neighbors have always been beyond chill. Total dream of a living situation for me personally.

My landlord is great. They are very accommodating and understanding. I lived in two of their apartments so far and I love the service. I have been a tenant with them going on three years now. The maintenance always follows through quickly. The staff there are great and a pleasure to deal with. They helped me step by step to move from one of their apartments to another.

They make living on my own easier. I used to feel overwhelmed and naive in regards to renting an apartment. Now, I feel experienced. I have always been honest with them and they have been honest with me too. I think I have a great professional relationship with them and I intend on continuing to be their tenant at least until I'm done with college. Thank you, Intertown Realty!

I would highly recommend Intertown Realty. I've had such a great experience working with them. Beckie, Steve and Joseph are all so helpful and made the process very easy. I love that they have multiple properties. They helped me find the apartment that was best for me. The maintenance is great as well. Any problem I have had was addressed within that day.

When I got the keys to my apartment i was so very pleased with the cleanliness- it was immaculate. Intertown Realty is definitely the best realty company I have ever dealt with.

I've lived with Intertown Realty for almost a year and a half now and felt compelled to leave a review because I think they've improved a lot of things management wise, particularly in the past six months. The building/apartment is older but was clean at the time I moved in. I've had a handful of maintenance problems that have been addressed in a timely manner.

A couple months back they launched an online maintenance request form which helped a great deal. The timeliness of snow removal and ice clean up this winter has been much more prompt than last. I find the ability to call and talk to someone in their management office hit or miss- I call during business hours and sometimes get a person and sometimes get the answering service.

This is improved though (because previously I was always getting the answering service and never got a call back when I left a message) and now I find when I do get the answering service I get a call back from someone same day. Their pricing is reasonable and their pet policy is very generous which is why I'll continue to rent with them when my current lease ends.

This management is by far the worst yet! They never reply back to the tenants needs until a day or 2 later. They don't take care of their building, it always stinks a lot of In and out traffic. Basically anything that goes wrong with your apartment you will just have to do it your self. They only contact you in regards to payment never about leaks, pest, holes, etc! I WOULD RECOMMEND ANYONE TO GO WITH THEM! & I've been here for 3 years now my lease is over and as soon as i find an apartment im gone

Cosigned an apartment lease on 01 July for 35 Evergreen for my daughter to attend University of Hartford. We asked permission to arrive on 30 June and paid one extra day's rent to do so. Moved belongings in and left apartment with all breakers off, and left notice with management that apartment would be empty until around 21 August. During our time away, we received two electric bills indicating excessive energy usage.

We expected some for the July reading, but not anywhere near what the meter read (expected 10 kWh or less, showed 212 kWh). Notified management and they entered apartment to ensure power was indeed off and checked the meter for power usage. Nothing seemed wrong, and they offered to cover the excess charges. August reading showed the empty apartment used 802 kWh, when it should have read 0 kWh.

Power company won't do anything until Intertown management ensures apartment was left as they last saw it. After waiting nearly a full business day for a response, the Intertown office person was trying to tell us it is impossible as all units are separately metered. I guess that means she thinks we are lying. It is sure luck on our part that we were not there, as it would be impossible to know such an error is occurring if my daughter was actually living there. This is not off to a good start, and we will break the lease if Intertown doesn't handle this matter immediately. Will update as we go.

I moved in a year ago. The staff are great people. They are fast and perfessional in handling a tentants concerns or issues. Thank you all for your support. Your The Bestest!

I recently finished my one-year lease in the Farmington Ave. apartment complex and my experience was fairly negative. Pros: - Fairly quiet, minus the occasional barking dog, crying baby, or loud music - Good location - Large rooms Cons: - I woke up in the middle of the night to my roof leaking (top floor unit). The maintenance team came two days later and gave it the short term fix, redoing the ceiling drywall.

Less than a month later in the same exact spot, the roof began leaking again. When asking the maintenance person why it happened again so quickly, his response was "ownership doesn't want to spend the money to actually fix the issue, they're just going to keep making the cheap temporary fix" - When I moved in, the carpeting had a few splotches and stains.

Nothing serious but certainly a visual detractor. When I got my security deposit back (2 months late), I found that they had charged me over $350 to have the carpet shampooed claiming I made the stains. Not only that, they charges me $150 to "clean the fridge" and insisted that was their cost to "hire a cleaning person and purchase materials". Shame on me for not realizing there were a few spots that could use a sponge pass-through, but $150!?

I left my apartment the same way I moved in yet they took $500 off my security deposit. - Multiple break-ins reported during my year long tenancy (although I was fortunate to avoid this) - AC units look roughly 30 years old and have never been replaced. The drywall needed replacing around the units (which are built into the apartment, they are not window units). - The top floor suffers from extreme heat in the summer. Yes, you can blast your AC units all day but in the summer months it will never cool below room temperature with all of the rising heat and poor insulation. All in all, you can find a better location in West Hartford and certainly a better realty company.

Yikes. Google reviews on this company! It appears they own half the West End and they advertise aggressively on CL so if you are pressed for time, you'll end up at a lot of their properties thinking their standards are the norm. Shop around folks, you will find better places--I did, before making the mistake of renting from them. They are not the only game in town.

Their apts are affordable and include heat, not horrible but don't appear to be well maintained. The bathrooms were consistently yucky. I got the vibe that they target college/law/international students, easiest to take advantage of. Also their staff sucks, rude.

I am a neighbor to several of their properties. And they are NOT a good neighbor. They leave their dumpster on their sidewalk nearly all week long (trash only gets picked up one day of the week.) Their sidewalks are icy. When you call to ask them to remove ice or the dumpster, they do not. Of all the properties on my street, Intertown Realty's look the worst and are the worst neighbors.

The dumpster situation is unacceptable. I have not rented with this company, and I absolutely will not. I did view several of their apartments with a friend. The apartments were relatively clean, but they would not take an application without a full security deposit in a bank check. That is not a normal procedure to be approved for application. I've shared pictures through social media, and they've