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Key Property Management & Real Estate has been serving Abilene many years. We have an experienced team that is ready to assist you find the best home for you and your family. We have a proven record with Owners, Renters and the City of Abilene. Our Utility Conservation section outlines information to aid keep the costs down on utilities.
Reviews (9)
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Melissa
Jun 20, 2022
They're super nice and fast about fixing issues. Such as, water leaks and turning your hot water back on.
Whitney
Apr 29, 2022
They are very unprofessional and rude. The house was disgusting when moving in, there was food splatters and old food all over the kitchen, hair and fingernails all in the bathroom, but want to charge a cleaning fee when you move out. They also charge you when you need someone to come fix a problem that was there when you moved in. Our heater in our house never worked and we had them come out multiple times.

They also have no electronic way to accept rent payments so you have to drop checks off every time. Then want to send a rude letter charging you fees despite your deposit they kept, giving you 30 days "or else". This place is a joke and embarrassment. They also go by "Stovall Property" so avoid both. Rent from literally anywhere else in Abilene.
Glyndia Jackson
Apr 13, 2022
Fast friendly service. Melissa is a doll. If your looking for affordable homes they are your place to go!
Jason Denton
Apr 10, 2022
Angie Marsalis Alcala is a crook. Don't let her manager your property. She presented her own employees as potential renters in order to collect fees, and when she found an actual renter for my property she intentionally mis-represented their financial status (they had just had to declare bankruptcy) to get me approval. When it became apparent that she had lied to both me and my tenants, I had to release them from their lease and bring in another realtor to clean up the mess.
Kc Show
Mar 18, 2022
Bunch of crooks! I paid 2 application fees for me and my son. The information on my sons report was completely incorrect. The representative was named Honey. She spent almost a week trying to verify a contract job I had 13 years ago. Every time I asked her a question, she had to put me on hold and go ask someone else. When it was all said and done, I was denied because I haven't started my new Job in Abilene.

According to Honey, I need to have worked there for 3 months before I am eligible. My current employer was verified and was listed positive. They just found a reason to basically steal my money! In my opinion, you'd be better off staying in a motel!
Mary Oliver
Mar 10, 2022
The new group that took over Ace properties is wonderful. They can only help so much as the home owner will allow them.
Nick
Feb 08, 2022
Probably the worst customer service ever! I called there was nice asked how her day was going and just said.okay. Didn't ask what I needed help with or anything. Very rude and they should probably reevaluate who answers the phone
Ariel Jesalosky
Dec 15, 2021
I put a deposit down for a unit at the beginning of October. Two months later I still do not have a ready date. I have called weekly. I was told the apartment was under renovation but have driven by several times over the past two months and no one has been out working on it and the same broken blinds are still hanging. Every time I contact them I am told "oh well we still don't have an update." All this after they wouldn't rent the house I originally wanted from them bc they didn't want to fix the wood rot.
Kandice Willis
Jul 28, 2021
The worst company you could ever rent from! DO NOT DO IT! We went a month without air conditioning. We were living in 88 degree temperatures for a month in the summer! I called and emailed everyday to get it fixed. They don't follow their contracts that they get you to sign. Our contract states that they are suppose to provide any 3 bedroom home with three window units they gave us one 2 weeks after I told them our unit was broken.

I can't believe how hateful and careless these people are. I have never known a company to have such a bad communication. They are so unprofessional they will sit there and argue with you and tell you that you are wrong. And on top of that we had an outlet go up in flame over the weekend so we called their emergency line multiple times and left a voicemail and no one ever got back with us. Our house could have burnt down and they didn't ever care. I HIGHLY recommend avoid renting from them at all costs!