Business Details
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Your Trusted Property Management Partner in Duluth, MN
Encompass Real Estate is a full-service property management company based in Duluth, Minnesota, dedicated to maximizing returns for real estate investors while providing exceptional service to tenants. Established in 1998, our team combines deep local market knowledge with industry certifications like CCIM and CPM to manage commercial, residential, and investment properties. We offer comprehensive services including tenant placement, maintenance, financial accounting, and marketing, supported by 24/7 emergency response and user-friendly online portals.Our expertise in asset management, paired with personalized client support, ensures properties remain competitive and well-maintained. With decades of combined experience, we prioritize transparency, proactive communication, and tailored solutions to meet the unique needs of property owners and tenants alike. Our commitment to excellence has solidified our reputation as a trusted leader in Duluth's real estate market.
Services
Property Management
Maintenance
Tenant Relations
Investment Services
Commercial Leasing
Highlights and features
- We offer 24/7 emergency maintenance response for tenant needs.
- Our team includes CCIM and CPM-certified professionals with decades of local expertise.
- We provide secure online portals for rent payments, maintenance requests, and communication.
- We specialize in maximizing ROI through tailored marketing and asset management strategies.
- We manage both commercial and residential properties with hands-free, hassle-free service.
Services
Property Management
Our property management services ensure properties remain well-maintained and profitable through budget planning, capital improvement programs, and tenant support. We handle day-to-day operations, from lease agreements to vendor coordination, while prioritizing tenant satisfaction and property value growth. Our team's expertise in Duluth's market guarantees tailored strategies for long-term success.
Maintenance
We offer 24/7 emergency maintenance and scheduled preventative care to minimize costs and extend property lifespans. Tenants can submit requests via our online portal, ensuring quick resolution of issues. Our proactive approach reduces downtime and maintains high living standards across residential and commercial properties.
Tenant Relations
Our team manages tenant communications, lease signings, and ongoing concerns to foster positive relationships. We handle applications, address maintenance needs promptly, and ensure compliance with lease terms. This focus on service retention benefits property owners through stable occupancy rates and tenant satisfaction.
Investment Services
We assist investors with property acquisition, renovation planning, and sales transactions to optimize returns. Our local market expertise identifies growth opportunities, while hands-free management services handle daily operations. From budgeting to capital improvements, we align strategies with investors' financial goals.
Commercial Leasing
Our commercial leasing services connect businesses with office, retail, and light medical spaces in Duluth. We market properties through digital and print channels, screen tenants, and negotiate leases. With experience serving local and national clients, we ensure competitive positioning and tenant retention for commercial assets.
People
Ryan Boman
President
Ryan Boman, President of Encompass Real Estate, has over 20 years of property management and commercial leasing experience. A CCIM designee since 2007, he oversees asset strategy, client financing, and operations while leveraging his UMD MBA and real estate expertise.
Ben Norton
Vice President
Ben Norton, Vice President, brings 15+ years of sales leadership and property management experience. A licensed Minnesota broker since 2021, he manages residential and commercial communities while pursuing his CPM designation and contributing to local organizations.
Jason Welles
Director of Accounting
Jason Welles, Director of Accounting, has managed financial operations for Encompass since 1998. With a BA from the University of North Dakota and a real estate license since 2002, he ensures accurate accounting and compliance.
Cory Kirsling
Director of Engineering
Cory Kirsling, Director of Engineering, leads maintenance teams with over a decade of experience. He oversees property upkeep and preventative maintenance programs to ensure asset longevity and tenant satisfaction.
Becca Stern
Property Manager
Becca Stern, a licensed property manager since 2011, oversees 226 apartments and manages social media outreach. With 25+ years of field experience, she ensures high occupancy rates and tenant retention through proactive management.
Questions
What services does Encompass Real Estate offer?
We provide property management, tenant relations, maintenance, investment services, and commercial leasing for residential and commercial properties in Duluth, MN.
Do you offer online rent payment options?
Yes, our secure online portal allows tenants to pay rent, submit maintenance requests, and communicate with us 24/7.
What areas do you serve?
We specialize in Duluth, MN, and surrounding areas for residential, commercial, and investment property management.
Are emergency maintenance services available?
Yes, we provide 24/7 emergency maintenance response to address urgent tenant needs promptly.
Can investors access property performance reports?
Yes, our Owner Portal offers real-time financial statements, tax documents, and property performance insights for investors.
Reviews (5)
Cassandra Deloney
Mar 11, 2022
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Wide variety of properties with multiple pricing options, 24/7 maintenance, professional staffing, and an atmosphere that makes you feel at home.
Marty Jacobsen
May 26, 2020
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Critical: Quality, Responsiveness, Value They decided to keep my 91 year old dads deposit by saying the carpet was destroyed. He lived there for 6 years and the carpets was old when he moved in. They also repeatedly promised to fix the heat in his unit and never did. Don't rent from these people
Christina Homich
May 05, 2020
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Very attentive to your needs as a tenant. IyI sm verys with my experience. I have lived at 2 different properties managed by Melhus and currently live at one. Becca is a fantastic property manager.
Kaley Quanrud
Nov 01, 2019
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Management's communication skills are poor and it takes constant attempts to reach someone in the office. While we lived in a wonderful apartment, I believe that people should consider other places to rent from in the area.
Dyllan Foss
May 06, 2019
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If you're looking for a new place that maintains their building and the appliances that are in the building this is not the place for you. In total they 8 dryers and 8 washer machines out of the 8 dryers only 2 work and the other 6 have been down for months and the washers 5 out of 8 work and it seems you lose a washer every week. When you have problems with stuff in your apartment it takes a while for them to address it. Melhus apartment management is an absolute joke. They stated they were going to bring a high standard of maintenance to this apartment building when they took over that has been found to be a lie.