Business Details
38 Years
experience
Emergency
services
Expert Property Management Services in Medford, OR
Established in 1988, Quality Property Management has dedicated over three decades to delivering comprehensive property management solutions in Southern Oregon. Our expertise spans residential and commercial properties, with a focus on legal compliance, tenant relations, and asset preservation. We specialize in navigating complex landlord-tenant laws, ensuring properties meet habitability standards, and implementing eviction protections when necessary. Our team combines extensive experience in real estate investment, insurance claims, and maintenance coordination to provide tailored services for property owners. With a commitment to transparency and client education, we empower owners through market analyses, compliance guidance, and 24/7 emergency support.Our leadership team brings decades of combined experience in real estate operations, asset management, and community service, ensuring clients receive both professional expertise and personalized attention. We maintain rigorous standards in tenant screening, property inspections, and financial reporting while adapting to evolving market conditions and regulatory requirements. Our approach emphasizes proactive communication, cost-effective maintenance solutions, and strategic marketing to maximize rental returns. This combination of experience, technical knowledge, and client-focused service has established us as a trusted partner for property owners seeking reliable management solutions.
Services
Residential Property Management
Commercial Property Management
Association Management
DIY Assistance
Eviction Services
Rent Up Services
Tenant Screening
Maintenance
Rent Collection
Eviction Protection
Details
- Year established: 1988
Highlights and features
- We have 33 years of experience in Southern Oregon property management.
- Our team includes licensed property managers and certified contractors.
- We provide 24/7 emergency maintenance response services.
- We implement rigorous tenant screening processes with background checks.
- We maintain compliance with all federal, state, and local housing regulations.
What people say
Knowledgeable professionals
Available at all times
Second chance
Excellent
Compassionate
Services
Residential Property Management
We provide comprehensive residential property management services including tenant placement, lease administration, and property maintenance. Our team handles rent collection, eviction proceedings, and legal compliance while ensuring properties meet all habitability standards. Regular inspections and detailed reporting help owners maintain their investment value.
Commercial Property Management
Our commercial property management services cover lease administration, tenant relations, and facility maintenance for non-residential properties. We implement customized marketing strategies to attract quality tenants while ensuring compliance with commercial property regulations. Our financial reporting tracks income and expenses to optimize investment returns.
Tenant Screening
We conduct thorough tenant screening including criminal background checks, credit evaluations, and rental history verification. Our process includes employment confirmation and reference checks to ensure qualified tenants. This comprehensive approach minimizes risk while maintaining fair housing compliance for property owners.
Maintenance
Our maintenance services include emergency repair response, routine inspections, and preventive maintenance planning. We coordinate repair work with licensed contractors while maintaining detailed records of all service requests. Regular property inspections help identify maintenance needs before they become major issues.
Eviction Protection
We provide eviction protection services including legal documentation preparation and court representation. Our team handles the entire eviction process while ensuring compliance with state and local laws. We work to minimize financial losses through timely interventions and proper documentation of tenant violations.
People
Bob Rood
CEO
With over 40 years of real estate experience, Bob Rood specializes in property investment strategies and asset management. He oversees company operations and client relations while providing expert guidance on property management challenges.
Robert Aaron Rood
General Manager
As General Manager since 2012, Robert Aaron Rood manages day-to-day operations and client services. A licensed property manager and former insurance professional, he focuses on maintaining compliance and improving service delivery.
Allison Merrell
Office Manager
Allison Merrell coordinates office operations and client communications. She manages administrative functions and supports property management teams to ensure efficient service delivery across all client accounts.
Chelsie Thorpe
Maintenance Coordinator
Chelsie Thorpe handles maintenance requests and coordinates repair services. She ensures timely responses to property issues while maintaining detailed records of all maintenance activities and contractor interactions.
Questions
What property types do you manage?
We manage residential properties including single-family homes, multi-family units, and commercial properties in Southern Oregon.
How do you handle tenant screening?
Our screening process includes criminal background checks, credit evaluations, eviction history reviews, and employment verification for all applicants.
What maintenance services do you provide?
We offer 24/7 emergency maintenance response, routine inspections, and preventive maintenance planning with licensed contractors.
How are management fees calculated?
Fees range from 5-10% of monthly rents based on property type and management requirements, plus $55/month advertising.
Do you handle evictions?
Yes, we manage the complete eviction process including legal documentation preparation, court representation, and property re-rental.
What areas do you serve?
We serve Medford, Ashland, Eagle Point, Central Point, Grants Pass, Phoenix, White City, and surrounding Oregon communities.
Reviews (7)
D. M.
Jun 20, 2022
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Avoid Quality Property Management! I bought a new home a month ago in a neighborhood in Medford where QPM manages the HOA. They are completely unresponsive. I have been trying to reach QPM for weeks to secure a mailbox. No one at their office ever answers the phone. All I get is voicemail or their answering service. This is a joke. I am paying $80 per month in HOA fees and can't even get a person for QPM on the phone. Do yourself a favor. run from QPM.
Marco B.
Apr 12, 2022
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I been renting from quality property management for over 2 yrs never been late with my rent I had to have Right knee surgery around the time rent was due my bank held my check deposit longer than expected with decline the rent payment. Im not able to drive I called to see if I could make it online again and also is I there was any exception with late fee charged I was to per management that I needed to find a way to get a ride and have a cashiers check is the only payment method at this time after me explain how difficult it's for me to get up and use my crutches I just had surgery yesterday worst customer service and No understanding of the circumstances that I'm in.
Sonja Morris
Feb 18, 2022
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My friend Jodi Sirstad has a storage unit with these guys and they ripped her off. They took 2 months of rent at one time and then said they couldn't put it back. THATS ILLEGAL! He said well just look at it this way you dont have to pay next month. Not the point. She lives on a fixed income and couldn't afford 2 months at a time. DO NOT RENT A UNIT FROM THESE CHEATERS!
Whitney Kennedy
Dec 23, 2021
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They say one thing and do another and charge you out the wazoo when they shouldn't and their maintenance never comes for a call
Jason R.
Dec 06, 2021
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Rents to meth heads, and these meth heads make the property look like poo! DO NOT RENT ANYTHING FROM THESE PEOPLE!
Nga Dam
Oct 19, 2021
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I'd give this place a negative star if I could. They should change their name to NO QUALITY PROPERTY MANAMENT! There must be a reason why they get such a low star. They've been lying about our deposit saying that WE DIDN'T HAVE THE DEPOSIT when we signed the contract with them. Which makes no sense because who in this country can rent a house without the deposit!? And 1 month after we moved, they sent us a bill which has no deposit being applied to it.
Yeah right, you're so smart! You can ask us for the bill, but we cannot ask you for the deposit!? Stay away from this place unless you want to deal with unprofessionalism later on. Plus, they were impossible to reach by phone when they were my property management. I called them dozens of time and it went straight to the voicemail. I left messages, no one bother to call back. Don't let their name fool you.
Yeah right, you're so smart! You can ask us for the bill, but we cannot ask you for the deposit!? Stay away from this place unless you want to deal with unprofessionalism later on. Plus, they were impossible to reach by phone when they were my property management. I called them dozens of time and it went straight to the voicemail. I left messages, no one bother to call back. Don't let their name fool you.
Craig Paterson
Oct 08, 2021
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I just moved out of an apartment in shady cove which was under different management when we originally moved in. There was a security deposit made when moving in which we were told from the original manager that all deposits and payments would be forwarded to quality property management. We moved to Medford and we're met with no deposit return which was explained to us that no deposit ever came from the previous owner.
I have documentation of this which will be used in a lawsuit. Then we received a letter requesting we pay $1,500 in repairs. Which would have been covered by our security deposit. We also paid $800 in professional cleaning services which will also be included in our lawsuit. Quality property management has committed fraud. And will be suffering the consequences of this illegal means of property management. Stay away from quality property management or you as a property owner or tenant will end up in a lawsuit as well.
I have documentation of this which will be used in a lawsuit. Then we received a letter requesting we pay $1,500 in repairs. Which would have been covered by our security deposit. We also paid $800 in professional cleaning services which will also be included in our lawsuit. Quality property management has committed fraud. And will be suffering the consequences of this illegal means of property management. Stay away from quality property management or you as a property owner or tenant will end up in a lawsuit as well.
