Business Details
41 Years
experience
Trusted Property Management Services in Anniston, AL
Founded in 1985 by Janet Brittain, J Brittain Associates has grown into a trusted property management firm serving Anniston, AL, and surrounding areas. With over 35 years of experience, our team of 8 professionals manages more than 800 residential rental properties, prioritizing personalized service and industry expertise. We specialize in tenant screening, property advertising, maintenance coordination, and comprehensive accounting reports. Our commitment to transparency and client satisfaction has made us a reliable partner for property owners and tenants alike. Janets daughter, Hannah, now serves as Operations Manager, continuing our legacy of family-driven service.Our staffs deep local knowledge and dedication to continuous improvement ensure tailored solutions for every client. We leverage technology through user-friendly tenant and owner portals, enabling 24/7 access to critical functions like rent payments and maintenance requests. Our teams combined decades of experience in real estate and property management position us to address complex challenges effectively. We maintain strong relationships with local vendors and service providers to deliver efficient, high-quality results. This enduring commitment to excellence has solidified our reputation as a leading property management firm in Calhoun County.
Services
Property Management
Tenant Screening
Advertising Services
Accounting Reports
Maintenance Coordination
Details
- Year established: 1985
Highlights and features
- We offer 35+ years of property management experience in Calhoun County
- Our team manages 800+ residential rental properties efficiently
- We provide comprehensive services including tenant screening and maintenance coordination
- Our family-led business maintains personalized client relationships
- We utilize technology-driven portals for 24/7 tenant and owner access
Services
Property Management
Our comprehensive property management handles day-to-day operations for residential rentals. We coordinate maintenance, collect rent, and ensure compliance with local regulations. Our team provides regular performance reports and personalized consultations to optimize property value.
Tenant Screening
We conduct thorough tenant background checks including credit history, criminal records, and rental references. Our process ensures qualified tenants while maintaining fair housing compliance. Detailed reports help owners make informed leasing decisions.
Advertising Services
Properties receive exposure across 10+ real estate platforms and local networks. Our marketing strategy includes professional photography and targeted online campaigns to attract quality tenants quickly.
Accounting Reports
Monthly accounting reports track income and expenses with transparent documentation. We handle rent collection, vendor payments, and tax documentation. Owners access real-time financial data through secure online portals.
Maintenance Coordination
We manage emergency and routine maintenance requests with vetted local contractors. Our system prioritizes urgent issues while maintaining cost-effectiveness. Tenants submit requests through mobile-friendly platforms for quick resolution.
People
Janet Brittain
Owner
Founder with 35+ years in property management. Graduated from Jacksonville State University with finance and real estate degree. Real estate license since 1981. Prioritizes client relationships and community involvement.
Hannah Brittain Keith
Operations Manager
Realtor and operations lead with Jacksonville State University public relations degree. Joined family business in 2014. Focuses on tenant-owner relationships and team collaboration.
Monica Williams
Office Manager
Handles accounting since 2011. Jacksonville State University marketing graduate. Builds long-term relationships with clients and maintains office operations.
Claire Roberts
Marketing Specialist
Marketing graduate from Jacksonville State University. Focuses on property advertising and client communication. Enjoys continuous learning in real estate marketing strategies.
Morgan Gaines
Property Coordinator
Responsible for property management support. Recently returned to the team after family leave. Manages property listings and client interactions with enthusiasm.
Questions
What property management services do you offer?
We provide full-service management including tenant screening, rent collection, maintenance coordination, financial reporting, and property marketing across 10+ platforms.
Do you offer online payment options?
Yes, our tenant portal allows 24/7 rent payments, automatic payments, and payment history tracking through secure online systems.
What areas do you serve?
We primarily serve Anniston, AL and Calhoun County with property management solutions tailored to local market conditions.
How do maintenance requests work?
Tenants submit requests through our portal, which we prioritize and address using trusted local contractors for efficient resolution.
Can owners access property information online?
Yes, our owner portal provides real-time access to financial reports, property status updates, and communication tools for property owners.
Reviews (4)
Clint Wallace
Jan 29, 2022
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J Brattain Associates is by far the worst rental company I have ever dealt with. The process to get an apartment is far more frustrating than it's worth. I am currently a homeless vet, because they won't let me sign a lease by myself just because, I'm a "college student". If you are a property owner I highly suggest you don't use them to list or manage your rentals. I don't know how they are even still in business.
Annette Thomas
Dec 16, 2021
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My hot water tank went out, i reported it to Brittan associates their reply was for me to hit each switch to see if it would come on! I did that still no hot water! Called emergency hot line spoke with a person on dutie.we kinda hit it off wrong however i did apologize for my behavior In my email Brittain statement they gone say it was my responsibility if plumbers come out i had to pay No! Come to find out the hot water tank was old Had no cut on or cut off switch It was replaced.
I never ever wanna rent from them again and i will not lease from them again This house isn't worth 975 Whoever lease this cold house will not stay even the Neighborhood say noone stays long Its over moving out
I never ever wanna rent from them again and i will not lease from them again This house isn't worth 975 Whoever lease this cold house will not stay even the Neighborhood say noone stays long Its over moving out
Shannon Spain
Sep 15, 2021
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Once again I have had another positive encounter with J. Brittain managing my needs as a tenant. Our dishwasher hadn't worked properly and I mentioned this to them during a lease renewal walk-through. They immediately put in a maintenance request for me and the dishwasher was promptly replaced. The service repair techs they sent out from Servetech Appliance did an amazing job replacing the dishwasher. I have had yet another great experience with this company.
Kala Fields
Jul 20, 2021
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Went in to pick up keys for a rental I applied for online. I was greeted with a smile and had all of my questions answered. I received the keys and went to look at the property. Upon returning, I was again greeted with a smile and informed the secretary that I would like to proceed with the rental process. She was excited that I desired to proceed with the rental process. I look forward to having a place for my child and I.