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28 Years
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Your Trusted Partner for Real Estate Solutions in Jacksonville, NC
CRI Properties has been a trusted real estate partner in Eastern North Carolina for over 25 years. Founded in 1998, we specialize in residential resales, property management, and home repair services. Our team of experienced agents and property managers is dedicated to providing exceptional service, treating every client's investment with the same care we would our own. We offer comprehensive property management solutions, including marketing, tenant screening, maintenance coordination, and financial reporting. Our in-house maintenance team, The Maintenance Medic, ensures prompt and reliable home repair services for landlords and homeowners. With a staff of seven accumulating over 100 years of combined experience, we maintain high standards of professionalism and client satisfaction.

Our accounting practices include detailed monthly statements and year-end tax documentation for property owners. We serve Onslow County and surrounding areas, handling properties ranging from single-family homes to multi-unit complexes. Our commitment to excellence has earned us an A+ BBB rating and numerous positive testimonials from satisfied clients. We pride ourselves on legal compliance, efficient rent collection, and 24/7 emergency maintenance services. From property preparation to closing deals, we guide clients through every step of the real estate process.
Services
Property Management Home Repair Services Rental Application Investment Properties Residential Resales Tenant Screening Lease Preparation Maintenance Coordination
Details
  • Year established: 1998
Highlights and features
  • We offer 25+ years of local real estate expertise in Eastern North Carolina
  • Our in-house Maintenance Medic team provides prompt home repair services
  • We maintain an A+ BBB rating for exceptional client service standards
  • We provide 24/7 emergency maintenance and property management support
  • Our staff has accumulated over 100 years of combined property management experience
Associations and certifications
  • BBB
What people say
Top-tier cleanliness Great communication Best investment decision Exceptional care Unparalleled customer service
Services
Property Management
CRI Properties offers comprehensive property management services covering marketing, tenant screening, lease preparation, maintenance coordination, and financial reporting. Our team ensures properties maintain high standards through regular inspections and prompt repair services. We handle rent collection with timely disbursement to owners while maintaining full legal compliance with landlord-tenant regulations.
Home Repair Services
Our in-house maintenance team provides complete home repair solutions for landlords and homeowners. From minor fixes like leaky faucets to major renovations, we coordinate all necessary repairs with detailed invoicing. The service includes emergency maintenance availability and quality assurance on all completed work for both residential and investment properties.
Residential Resales
We specialize in residential resale services from property preparation to closing. Our agents handle listing preparation, professional photography, MLS marketing, and showings coordination. We provide market analysis for pricing strategy and guide sellers through the entire transaction process while maintaining transparent communication throughout the sales journey.
Tenant Screening
Our thorough tenant screening process includes credit checks, criminal background investigations, and rental history verification. We use standardized criteria to identify qualified tenants while ensuring fair housing compliance. The process helps property owners minimize risks through comprehensive applicant evaluation and documentation.
Investment Properties
We assist investors in acquiring and managing rental properties with market analysis and portfolio strategy guidance. Our services include property evaluation, ROI projections, and ongoing management solutions. We maintain a database of available investment properties and provide guidance on property improvements to maximize rental income potential.
Questions
What property management services do you offer?
We provide full-service property management including marketing, tenant screening, lease preparation, maintenance coordination, rent collection, and financial reporting for residential properties in Eastern North Carolina.
How do you handle property maintenance emergencies?
Our Maintenance Medic team offers 24/7 emergency repair services with prompt response times for urgent issues like plumbing failures or structural damage affecting tenants.
What areas do you serve?
We primarily serve Jacksonville, NC and surrounding areas in Eastern North Carolina, including Onslow County and nearby military communities.
How are management fees structured?
We charge a 9-10% monthly management fee plus a 25% leasing commission based on monthly rent, with potential discounts for multiple properties.
Can you help with investment property acquisitions?
Yes, we assist investors with property selection, market analysis, and ROI projections while offering ongoing management services for acquired rental properties.
What sets you apart from other property managers?
Our 25+ years of local experience, in-house maintenance team, and 100+ combined staff experience years deliver superior service quality and client satisfaction.
Reviews (5)
Virginia McNeal
May 15, 2022 Report
My husband and I purchased our home back in March. Jonni went above and beyond to to answer all of our questions since this was our first buying experience and we were coming from out of state. He made the process smooth and stress free.
Tiffani Hopkins
May 12, 2022 Report
I've had the pleasure of renting from CRI properties for the past five years. The realtors and staff are always friendly, knowledgeable and responsive. When it was time for me to find my new home, CRI was there helping me every step of the way. I love my new home the house is amazing. I highly recommend CRI. Special Thanks to Jonni Aidoo and Kendal Nielsen and to CRI and their wonderful staff for helping me find my new place to call home. THANK YOU.
Kira Klingler
May 12, 2022 Report
Very accommodating property managers. Always give notice for inspections and allow for improvements as well as being sure repairs are completed in a timely manor.
Mark B.
Apr 30, 2022 Report
We live in California and bought our first investment property with Tom Nielson and CRI in 2003. We later acquired several others and CRI has done an outstanding job managing all of them for nearly 20 years now. We couldn't recommend them more highly! Every single staff person in the CRI office, from accounting to maintenance, has been incredibly professional and an absolute pleasure to work with.

A special shout-out goes to Kay, who has saved us a lot of $$ on maintenance issues over the years, and with whom I have had so many pleasant conversations, she feels like a member of our family! If you're looking for a top-notch property management firm in the Jacksonville, NC area, look no further than CRI Properties!
Mark Harrington
Feb 26, 2022 Report
We lived in Jax, NC for 6 years, then had orders to move. We held on to the house expecting to return to Camp Lejeune, but never did. We have been renting the house now for 22 years. CRI has done a great job managing the property, handled all the issues, kept me well posted, and even provided temporary assistance when the A/C / heat pump broke. I know that property management is challenging as I have used several different ones in other parts of the country. I highly recommend CRI - they are great.