Business Details
44 Years
experience
Your Trusted Property Management Partner in Boone, NC
Appalachian Management Service has been dedicated to providing quality housing solutions in Boone, NC since 1982. Our expertise lies in managing diverse rental properties including apartments, condominiums, and houses tailored to meet student, professional, and family needs. We specialize in properties within walking distance of Appalachian State University, along AppalCART routes, and in Watauga County communities. Our experienced team streamlines the rental process through personalized service, offering online property searches, transparent pricing, and efficient lease coordination.We maintain high standards through regular property maintenance and clear communication with tenants and property owners. Our commitment to quality is demonstrated through our structured application process, utility coordination support, and focus on creating comfortable living environments.
Services
Apartment Rentals
Condominium Rentals
Student Housing
Pet-Friendly Units
Utility-Inclusive Properties
Long-Term Leases
Campus Proximity Housing
AppalCART Route Properties
Watauga County Rentals
Property Management
Details
- Year established: 1982
Highlights and features
- We offer 40+ years of local property management experience
- We provide personalized rental matching through guided online searches
- Our properties feature utility-inclusive options and modern amenities
- We maintain 8:30 AM - 5:00 PM office hours for prompt assistance
- We offer flexible lease terms for students and professionals
Services
Apartment Rentals
We offer diverse apartment options in Boone, NC including studio, one-bedroom, and multi-bedroom units. Properties feature modern amenities like community laundry facilities, dishwashers, and HVAC systems. Many units include water and sewer services in rent. Our apartments cater to students, professionals, and families seeking convenient locations near campus and public transportation routes.
Condominium Rentals
Our condominium rental portfolio includes updated units with appliances like washers/dryers and microwaves. Properties range from single-bedroom units to three-bedroom family homes. Many complexes offer desirable features such as fireplaces, porches, and proximity to AppalCART transportation routes. We maintain strict quality standards across all condominium properties.
Student Housing
We specialize in student housing within walking distance of Appalachian State University. Our inventory includes efficiency apartments, shared units, and family-sized options. Properties feature study-friendly environments with community spaces and utility packages tailored to student needs. We offer flexible lease terms matching academic calendars.
Property Management
Our comprehensive property management services cover lease administration, tenant screening, and maintenance coordination. We provide landlords with marketing solutions, rent collection systems, and property inspection protocols. Our team handles everything from initial tenant placement through lease renewal processes while maintaining legal compliance and property standards.
Long-Term Leases
We specialize in long-term rental solutions with leases typically spanning 12 months. Our process includes thorough tenant verification, security deposit collection, and clear lease agreements. We offer move-in coordination, utility setup guidance, and ongoing support throughout the lease term for both tenants and property owners.
Questions
What types of properties do you manage?
We manage apartments, condominiums, and houses in Boone, NC including studio, one-bedroom, and multi-bedroom units for students, professionals, and families.
Are your properties near Appalachian State University?
Yes, we offer many properties within walking distance of campus as well as units along AppalCART transportation routes.
What utilities are included in rent?
Many properties include water and sewer services. Electricity, heating, and internet availability vary by unit as specified in property descriptions.
How do I apply for a rental?
Complete our rental application, provide ID, two years of landlord references, and be prepared to pay a security deposit during lease signing.
What are your office hours?
Our office is open Monday through Friday from 8:30 AM to 5:00 PM for appointments and rental inquiries.
Do you offer pet-friendly units?
We allow one pet per unit with weight restrictions. Contact our office for specific pet-friendly availability and deposit requirements.
Reviews (7)
Gabriel Bradshaw
May 15, 2022
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Managing housing in a college town has got to be tough. Appalachian Management has proven to be a great landlord for the past two and a half years. I've resigned my lease twice and will be happy to do so next year. Keep up the good work AMS Crew.
Hamfood Lufan
Jan 27, 2022
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Critical: Professionalism, Quality, Responsiveness, Value ain't no way in hell a dilapidated house made of asbestos with no amenities is worth more than 200/mo, the pricing is absurd for what's literally a shack. Then again, that's boone for you, they do need their money for.?
Chris S.
Jan 17, 2022
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I'd give zero stars if it were an option. By far the worst company I've ever rented from. Their payment system requires you to provide them with physical checks or money orders. Every company I've ever rented from has an option to do it online; their system is completely antiquated. They even did a software change, and the only thing it did was decrease the amount of time you can pay rent with outrageous and exploitative late charges.
The apartments they offer are incredibly outdated and overpriced. They have very unfair and irritating policies that do everything they can legally to take advantage of students and get as much money out of them as possible. I'd say the only reason they're still a company is exactly for this reason. Don't ever rent from them if you can avoid it, but thanks to the horrible housing market in Boone, you may, unfortunately, have no choice.
The apartments they offer are incredibly outdated and overpriced. They have very unfair and irritating policies that do everything they can legally to take advantage of students and get as much money out of them as possible. I'd say the only reason they're still a company is exactly for this reason. Don't ever rent from them if you can avoid it, but thanks to the horrible housing market in Boone, you may, unfortunately, have no choice.
Raye Trevathan
Aug 24, 2021
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I have had far too many unpleasant experiences with them. most notable: charged $50 for a parking pass our first year, then doubled the next July-during the worst of the pandemic! i never got the sticker and had no issues until i was booted in November, 4 months later, which is extremely suspicious to say the least. why charge a complex of mostly poor college students $100 for something that isn't even enforced?
Joe Bowers
Jul 24, 2021
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So far I've only had to deal with two leasing companies in Boone and by far App management was the worst. The staff is super unhelpful and cannot even help you with any basic questions you could have about any of the apartments. They make you chase after small details about the apartments and almost seemed bothered when you call in to ask about anything. They have made moving in extremely difficult and couldn't even tell me the dimensions of their own properties. Super disappointed with the way this company treats paying customers.
Andrea Janelle
Dec 24, 2020
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At first i was iffy to rent because of some things i heard from other people, but i did because they had what i was looking for in an apartment at short notice and i do not regret it at all! They have always been very helpful, communicative and straight forward with their leases and expectations. Every single person in the actual physical office on King Street is super friendly and always happy to help!
The apartment I rented at was really nice, no mold issues, and was nicely cleaned when I first moved in last year. I'm typing this as i move out as my lease is finished, and just felt liked it'd be good to let people know that not everyone has a horrible experience with them. The reason for one less star is the rent cost, but that applies for all housing in Boone (ridiculously expensive). I had an overall awesome experience with AMS and would rent with them again if could!
The apartment I rented at was really nice, no mold issues, and was nicely cleaned when I first moved in last year. I'm typing this as i move out as my lease is finished, and just felt liked it'd be good to let people know that not everyone has a horrible experience with them. The reason for one less star is the rent cost, but that applies for all housing in Boone (ridiculously expensive). I had an overall awesome experience with AMS and would rent with them again if could!
Emily Auman
Nov 22, 2020
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When I rented from App Management I had no major issues. We got our full deposit back, showings had at least 24 hr notice, and every maintenance request we submitted was fixed quickly. That said, I had an incredibly unprofessional experience with their seemingly new representative, Erin. I called to inform that they would be hearing from my new property management company to inquire about my rental history in case those records weren't on-hand as it's been a couple of years, which is not uncommon in the rental property business.
She was incredibly rude and condescending in response and actually hung up on me. I worked in customer service for over a decade, and even if I thought a customer was being asinine I would never have treated them this way.
She was incredibly rude and condescending in response and actually hung up on me. I worked in customer service for over a decade, and even if I thought a customer was being asinine I would never have treated them this way.
