Business Details
22 Years
experience
Your Mountain Getaway Starts Here
Pristine Vacation Rentals is a full-service property management and real estate company based in Burnsville, North Carolina. With over 20 years of combined experience in the industry, our team specializes in vacation cabin rentals, long-term property management, and real estate sales across Yancey, Mitchell, Madison, Avery, McDowell, and Buncombe counties. We offer pet-friendly accommodations and personalized concierge services, ensuring guests experience the natural beauty of the Blue Ridge Mountains through meticulously maintained properties.Our commitment to customer service is reflected in our 'Neighbors helping Neighbors' philosophy, fostering lifelong relationships with clients and communities. We provide military discounts and support property owners in maximizing rental income through expert setup and management consultations. Our team of licensed REALTORS and property managers delivers tailored solutions for vacation rentals, real estate purchases, and property maintenance needs.
Services
Vacation Rentals
Property Management
Real Estate Sales
Concierge Services
Cabin Rentals
Details
- Year established: 2004
Highlights and features
- We offer 20+ years of local property management expertise
- Our rentals include pet-friendly accommodations in mountain settings
- We provide exclusive military discounts for service members
- Our team offers personalized concierge services for guests
- We specialize in full-service property management setup consultations
Services
Vacation Rentals
We offer premium vacation rentals in Western North Carolina's Blue Ridge Mountains. Our properties include pet-friendly cabins with modern amenities, located near popular attractions like Biltmore Estate and Grandfather Mountain. Each rental provides comfortable accommodations for families, couples, and outdoor enthusiasts seeking mountain getaways.
Property Management
Our property management services cover maintenance, reservations, and guest coordination for vacation and long-term rentals. We handle everything from property setup with furnishings and decor to ongoing maintenance and guest support, ensuring optimal rental performance and owner satisfaction across multiple mountain counties.
Real Estate Sales
We assist buyers and sellers with real estate transactions in Western North Carolina's mountain regions. Our licensed REALTORS specialize in residential properties, vacation homes, and investment properties across six counties, providing expert guidance through the buying or selling process with local market knowledge and personalized service.
Concierge Services
Our concierge services enhance guest experiences with personalized assistance before and during stays. We provide recommendations for local activities, coordinate special requests, and offer 24/7 support for maintenance issues, ensuring guests maximize their mountain vacation experience with seamless access to regional attractions and amenities.
Military Discounts
We offer exclusive military discounts for active duty personnel and veterans. This program provides reduced rates on vacation rentals and special considerations for service members relocating to the region, reflecting our commitment to supporting those who serve through affordable mountain living options and personalized service.
People
Melissa Miller
Broker In Charge / Owner
With 20 years in property management and real estate, Melissa leads Pristine Vacation Rentals as Broker In Charge and owner. She specializes in vacation rental optimization and mountain property sales, leveraging local expertise to deliver exceptional service across Western North Carolina.
Danielle Miller
Property Manager
Danielle brings 8 years of property management experience to her role, assisting clients with rental optimization and real estate transactions. She focuses on creating exceptional vacation experiences while helping property owners maximize their investment returns in the mountain region.
Rylie Mayo
Office Assistant
Rylie has supported Pristine Vacation Rentals for 2 years, handling guest inquiries and reservation logistics. Her customer service expertise ensures smooth communication between guests, property owners, and the management team for seamless vacation experiences.
Nick Hensley
Maintenance / Realtor
With 20 years at Pristine, Nick manages all maintenance needs for rental properties while also serving as a licensed REALTOR. His dual expertise ensures properties remain in excellent condition while helping clients find their ideal mountain homes or vacation rentals.
Questions
Do you offer pet-friendly vacation rentals?
Yes, we specialize in pet-friendly cabin rentals across Western North Carolina's mountain regions.
What real estate services do you provide?
We offer property sales, vacation rental management, and real estate consultations in six mountain counties.
Are there military discounts available?
Yes, we provide exclusive military discounts for active duty and veteran service members.
Do you manage long-term rental properties?
Yes, we offer comprehensive property management services for both vacation and long-term rentals.
What mountain attractions are nearby?
Our rentals provide access to hiking, skiing, and attractions like Biltmore Estate and Grandfather Mountain.
Can you help with property management setup?
Yes, we offer full-service setup including furnishing, decor, and consultation for vacation rentals.
Reviews (4)
Kevin P.
Jan 21, 2022
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Booked Cottontail Lodge in Burnsville over MLK weekend. Less than a week prior to our visit, weather indicated there was going to be "blizzard like" conditions. The property manager emailed us recommending 4 wheel drive and we were responsible for any extra nights if we were snowed in. The cabin also has a fire place that we could not use. Due to concern for our safety we chose not to make the trip. We did not ask for our $2200 back but asked the agency if we could take a rain check during a weekend when they were NOT booked and Pristine vacation rentals declined.
Donna Burgamy
Oct 08, 2021
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Have rented a couple of times with Pristine and had great experiences with both properties. The properties were exactly as advertised and Pristine had timely and thorough communications before, throughout and after my stays. This is greatly appreciated. I will rent with them again and would return to past properties as well as looking forward to returning to one of their many other properties. Thank you.
Lori Weiss
Jul 13, 2021
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We would highly recommend working with Melissa Miller from Pristine Vacation Rentals. She is responsive, has wonderful communication skills, and knowledgeable. She went above and beyond to help us resolve a problem which was not of her making in a timely and professional manner. She had no vested interest in helping us and this was truly appreciated. When we return to this area, we would book directly with her and Pristine Vacation Rentals.
Linda Ealer
Nov 17, 2020
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We recently rented a cabin for a large family getaway in Bakersville, NC with Melissa and Pristine Vacation Rentals. Melissa was so helpful and provided such excellent service immediately answering any of my questions. The cabin and the scenic property were absolutely beautiful. Everything exceeded our expectations. We had a wonderful time and cannot wait to come back and rent again in the area with Pristine Vacation Rentals. Thank you, Melissa!
