Business Details
We are Suncastle Properties, a dedicated vacation rental management company serving Florida's Historic Coast. Our team has carefully curated a diverse portfolio of properties to ensure each guest finds their ideal getaway. We specialize in providing accommodations ranging from luxurious beachfront condos to secluded villas in serene neighborhoods. Our properties are thoughtfully selected to offer comfort, style, and all the amenities necessary for a memorable stay. We pride ourselves on our deep local knowledge of the region, including Ponte Vedra Beach, St. Augustine, and Jacksonville Beach. This expertise allows us to guide our guests to the best dining, shopping, and recreational activities the area has to offer.
We understand the importance of a seamless booking experience, which is why we offer direct booking with no additional fees. Our commitment to client satisfaction is reflected in our detailed rental policies and comprehensive trip planning resources. We provide transparent information on check-in procedures, travel insurance, and local weather forecasts to prepare our guests fully. Our team is available to assist with any questions, ensuring a stress-free vacation from start to finish. We are passionate about helping visitors explore the rich history of St. Augustine or enjoy world-class golf at TPC Sawgrass. Ultimately, we aim to create lasting memories for every guest who chooses to stay with us.
We understand the importance of a seamless booking experience, which is why we offer direct booking with no additional fees. Our commitment to client satisfaction is reflected in our detailed rental policies and comprehensive trip planning resources. We provide transparent information on check-in procedures, travel insurance, and local weather forecasts to prepare our guests fully. Our team is available to assist with any questions, ensuring a stress-free vacation from start to finish. We are passionate about helping visitors explore the rich history of St. Augustine or enjoy world-class golf at TPC Sawgrass. Ultimately, we aim to create lasting memories for every guest who chooses to stay with us.
Highlights and features
- We offer direct booking with no additional fees.
- Our properties are carefully selected for comfort and style.
- We provide comprehensive trip planning and local guidance.
- Our team ensures a seamless and stress-free experience.
Services
Vacation Rentals
We offer a diverse selection of vacation rentals along Florida's Historic Coast. Our portfolio includes beachfront condos and secluded villas suitable for families and groups of all sizes. Guests benefit from our carefully chosen properties that provide comfort, style, and essential amenities for a memorable stay.
Property Management
Our property management services are designed for homeowners seeking professional oversight of their rental properties. We handle all aspects of guest relations, bookings, and property maintenance. This service ensures owners maximize their investment while guests enjoy a consistently high standard of accommodation.
Trip Planning
We provide comprehensive trip planning resources to help guests make the most of their visit to Florida's Historic Coast. Our team offers guidance on local dining, shopping, and recreational activities such as golf and tennis. This service ensures guests have a tailored and enriching vacation experience.
Reviews (5)
William Falls
Jun 20, 2022
Report
Suncastle properties handled my rental property for several years. They were most professional. Any time there was an issue either with a tenant or repairs to the property, it was handled promptly without me having to get involved. Matt, the owner was especially helpful and was a great go between me and the homeowner's association. I cannot say enough good things about their property management services and highly recommend them.
Kanthiah Easwara Chandran
Apr 26, 2022
Report
Property: JB - 204: The property was advertised to have a Kitchen with Refrigerator (mini)StovetopMicrowaveOvenDishwasherToasterCoffee/tea makerCookware/dishes/utensil, but there was no kitchen at all. Disappointing and felt cheated on the transaction. However, the representative at the management company was very responsive. There was a coffee machine that did not work. Called Suncastle on Sunday, the lady who answered the phone said someone will call and arrange to have it attended to, but no one called until Monday morning.
It was Jennifer who called on Monday and had it replaced. Jennifer also promptly arrange to have the patio light that stopped working fixed the same day it was reported. Sure, she needs appreciation. Though the management company was aware of the misleading description of the amenities, I do not know who was responsible for the false information in the description of amenities on the webpage, owner, VRBO or someone else. But the responsibility must be assumed by the owner on whose behalf the webpage was created.
It was Jennifer who called on Monday and had it replaced. Jennifer also promptly arrange to have the patio light that stopped working fixed the same day it was reported. Sure, she needs appreciation. Though the management company was aware of the misleading description of the amenities, I do not know who was responsible for the false information in the description of amenities on the webpage, owner, VRBO or someone else. But the responsibility must be assumed by the owner on whose behalf the webpage was created.
Jim Closson
Jan 16, 2022
Report
Lions View 10-2 St. Augustine, FLORIDA. The unit has great potential. The owner was quick to respond to our needs. The location is perfect to watch boats navigate the intercoastal waterway. A short walk across the Bridge of lions and you're in Old Town. I would recommend a focus on maintenance, particularly the powder room and guest bathroom wall fixtures and shower curtains. More than a dozen light bulbs are burned out in the unit.
The safety photo eyes on both garage doors do not work. The doors can be raised remotely but you must hold the wall controls until the doors are fully closed. Once these simple maintenance functions are performed the unit will be a magnificent masterpiece. Overall, a pleasant stay.
The safety photo eyes on both garage doors do not work. The doors can be raised remotely but you must hold the wall controls until the doors are fully closed. Once these simple maintenance functions are performed the unit will be a magnificent masterpiece. Overall, a pleasant stay.
Hayley Frisch
Oct 16, 2021
Report
We were pleasantly surprised upon arrival at 69 Fisherman's Cove. It was beautiful! We found everything to be as advertised. The appliances were new, mattresses were comfortable and bathrooms were updated with great water pressure! The kitchen was very well appointed with all you need for an extended stay. Matt and staff were great and extremely responsive to our needs. We highly recommend would definitely rent this property again!
Katherine Robbins
Jun 22, 2021
Report
We have been with Suncastle Properties since 2017 starting with Sue. All the staff there have been fantastic! Jennifer who is at the front desk is always my 'go to' person. She is friendly, knowledgeable and professional! When I need other answers she passes me on to Matt or Mark-who are equally great! Matt always returns my calls and is able to answer my questions and works with us. I have to also give a shout out to Dermott, who is fantastic at fixing whatever problem may pop up at our place. Suncastle has done a great job keeping our property rented, even after times got challenging with Covid. We feel very lucky to have a dedicated team to manage our property.
