Business Details
Emergency
services
Your Trusted Property Management Partner in Boston
Mediate Management has been a leader in property management for over four decades, delivering exceptional service to clients across the Boston Metropolitan area. Our team of 200 professionals combines deep industry expertise with a commitment to innovation, ensuring properties of all ages and complexities receive tailored care. We hold prestigious certifications including CMCA, AMS, and PCAM, earned through rigorous training with the Community Associations Institute. Our full-service approach integrates maintenance, cleaning, project management, and 24/7 emergency response, supported by an intuitive online client portal for seamless communication. Recognized as Banker and Tradesman's Best in Residential Property Management since 2009, we prioritize process improvement and operational efficiency to deliver timely, reliable solutions.Client testimonials consistently highlight our proactive problem-solving, knowledgeable staff, and dedication to maintaining property value while enhancing resident satisfaction. Our leadership team fosters a culture of continuous growth, empowering employees to resolve issues independently while maintaining strict financial controls and transparent communication. With specialized experience managing properties from historic landmarks to modern developments, we provide the systems and expertise needed for carefree ownership. Our 24/7/365 resource availability ensures clients always receive prompt attention during emergencies. Through strategic capital improvement management and comprehensive site staffing solutions, we deliver peace of mind to property owners who value attention to detail and trustworthy service.
Services
Property Management
Project Management
Maintenance Services
Cleaning Services
Accounting Services
Site Staffing
Capital Improvement Management
Online Portal Access
Snow Removal
Emergency Response
Highlights and features
- We have over 40 years of experience in Boston property management
- Our team holds CMCA, AMS, and PCAM industry certifications
- We provide 24/7 emergency response service year-round
- Our in-house departments handle all property needs under one roof
- Recognized as Banker and Tradesman's Best in Residential Property Management since 2009
Associations and certifications
- Community Associations Institute
What people say
Responsive team
Excellent work
Reliable and helpful
Knowledgeable property managers
24/7 emergency service
Services
Property Management
Our comprehensive property management services cover condominiums, co-ops, and investment properties across Boston. We handle daily operations, financial controls, and community relations while maintaining regulatory compliance. With certified professionals managing all aspects of property oversight, we ensure maximum value retention and resident satisfaction through proactive maintenance and transparent reporting.
Project Management
Specialized project management handles major property upgrades and renovations with minimal disruption. Our experts coordinate contractors, manage timelines, and control budgets for all capital improvement initiatives. By maintaining strict quality control throughout each project lifecycle, we ensure completed work meets both aesthetic expectations and functional requirements while preserving property integrity.
Maintenance Services
24/7 in-house maintenance team addresses all property repair needs promptly and professionally. From emergency plumbing fixes to routine HVAC servicing, our certified technicians handle both preventive and reactive maintenance. With immediate response capabilities and comprehensive skill sets, we ensure all mechanical systems and building components remain in optimal working condition year-round.
Cleaning Services
Professional cleaning services maintain pristine common areas and building interiors. Our trained staff follows detailed cleaning protocols for lobbies, hallways, and shared spaces while using environmentally responsible products. By combining regular schedules with on-demand requests, we ensure properties maintain high aesthetic standards that enhance resident satisfaction and property value.
Accounting Services
Comprehensive accounting services provide transparent financial oversight for managed properties. We handle budget preparation, accounts payable/receivable, and monthly financial reporting with detailed expense tracking. Through rigorous financial controls and regular audits, we ensure fiscal responsibility while providing property owners with clear visibility into their investment's financial health.
People
Mark Mediate
Founder
With over four decades in property management, Mark built a team of 200 professionals recognized for excellence. His leadership earned multiple industry awards and endorsements from notable figures like Tom Brady.
Javier
Maintenance Technician
Skilled plumbing expert praised for handling complex issues in historic Boston properties. Known for clear communication and efficient problem-solving in challenging situations.
Andres
Client Services
Reliable client services professional with positive attitude and strong work ethic. Recognized for exceptional support during property sales processes and ongoing resident assistance.
Rich
Building Superintendent
Mechanical and construction expert managing building systems with technical proficiency. Supervises staff and contractors while maintaining high service standards in Boston's historic properties.
Casey
Project Manager
Detail-oriented project manager coordinating capital improvements with clear communication. Praised for thorough documentation and successful execution of complex renovation projects across managed properties.
Questions
What areas do you serve?
We specialize in property management throughout the Boston Metropolitan area, including Boston and surrounding communities.
Do you offer emergency services?
Yes, we provide 24/7/365 emergency response for all managed properties across Boston.
What certifications do your team hold?
Our property managers maintain CMCA, AMS, and PCAM certifications through the Community Associations Institute.
How do you handle maintenance requests?
We have an in-house maintenance team providing both scheduled service and emergency repairs with prompt response times.
What makes you different from other property managers?
We combine 40+ years of experience with full-service in-house departments and 24/7 availability, serving properties from historic buildings to modern developments.
How can I access my account information?
Our online client portal provides 24/7 access to account details, documents, and payment options for property owners.
Reviews (5)
Gary Hofstetter
Jun 18, 2022
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Having partnered with National, Regional and Boston-based residential property management companies for over 40 years - It is evident from the view of the Developer/Owner that Mediate Management is an industry leader for all property management services. I particularly appreciate their keen sense of attention to detail and follow through as their team approaches every asset with the utmost professionalism, experience, and due diligence that allows the Owners to achieve the projects desired results. Mediate Management is a great partner and fully attuned to the assets, the residents and the owners needs
Robert Buchanan
Apr 13, 2022
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I highly recommend this company to manage your condominium. They are always there to answer questions and respond quickly to my concerns. Two thumbs up!
Mary Lewitt
Mar 10, 2022
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As a Real Estate agent, I have been in communication with Carol Belcher from Mediate Management, in the sale of a condominium. From our first conversation to the closing, several months later, Carol has been helpful, communicative, and professional. All of my requests from getting a duplicate key to obtaining information and condo documents were handled quickly and efficiently. I deal with many management companies and my experience with Carol and Mediate Mangement was especially pleasant.
William Montero
Jan 19, 2022
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Carol was so responsive and professional. She made my job as the listing agent seamless when obtaining the proper documentation for closing and answering tons of questions from the buyers agent. Thank you Carol!
Shannon Snowden
Dec 24, 2021
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The Mediate crew, from the management to the valet and concierge crews, cleaning, and superintendent are all consistently professional, friendly, and helpful. It is a nice experience living there with such great support and people looking out for you!
