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OurPetPolicy OurPetPolicy
Website
Business Details
5 Years
experience
Screen animals, reduce liability and streamline animal management Now that's something to wag your tail about!
OurPetPolicy is a dedicated compliance management platform built to support property managers and leasing professionals in navigating the growing challenges of pet ownership and assistance animal regulation in rental housing. Designed with multifamily communities in mind, this platform offers automated tools to verify emotional support animal (ESA) documentation, enforce pet policies, and identify unauthorized animals all while reducing administrative workload and legal risk.

By acting as a third-party intermediary, OurPetPolicy helps protect property owners from Fair Housing violations, while also promoting transparency and consistency in resident communications. Its intuitive dashboard integrates with existing property management software, making it easy to track animal-related data, incidents, and compliance across multiple units or properties.
Services
ESA Verification Pet Management Platform Fraud Detection Pet Mapping Data Management Revenue Optimization Policy Enforcement Documentation Storage
Served areas
  • USA
Details
  • Year established: 2021
Highlights and features
  • We provide HUD-compliant ESA verification that minimizes Fair Housing violations
  • Our platform reduces liability by assuming responsibility for accommodation decisions
  • Dedicated customer service available 8 am-5 pm MT for immediate assistance
  • Pet mapping tools identify animal-related issues without manual detective work
  • Proven results show 46% reduction in assistance animals and $46k+ annual revenue increase
Associations and certifications
  • NARPM 2022 Affiliate of the Year
Payment methods
  • Credit cards
What people say
Reduced liability Increased revenue Streamlined verification Improved compliance Easy implementation
Website
Services
ESA Verification
Our HUD-compliant ESA verification process eliminates guesswork for property managers. By coordinating with healthcare professionals and verifying documentation authenticity, we reduce liability exposure from Fair Housing violations while maintaining 98% accuracy in identifying legitimate assistance animals.
Pet Management Platform
This all-in-one system manages pets, ESAs, and service animals across properties. Features include pet fee collection, incident mapping, vaccination tracking, and lease compliance monitoring to create comprehensive animal management workflows for multi-family housing units.
Fraud Detection
Advanced fraud detection tools identify forged ESA documentation and uncover unauthorized animals. The system generates detailed reports showing revenue gaps from unregistered pets and potential legal risks from non-compliant animal requests.
Pet Mapping
Visual search tools allow property managers to locate animals by breed, color, or weight instantly. This feature streamlines incident investigations and improves response times to pet-related complaints through intuitive graphical interfaces.
Data Management
Centralized digital storage organizes animal documentation, lease agreements, and vaccination records. Automated alerts notify managers about expiring documents and missing information to maintain compliance with housing regulations.
Questions
How does OurPetPolicy verify emotional support animals?
We coordinate with healthcare professionals to validate ESA documentation authenticity and verify provider licenses through our HUD-compliant verification process.
Can OurPetPolicy help increase property revenue?
Yes, by identifying unauthorized pets and implementing proper pet fee collection, properties see average annual revenue increases of $46,505.
What support options are available?
Our customer service team provides phone and email support Monday-Friday 8 am-5 pm MT for both property managers and residents.
How does the pet mapping feature work?
The visual search tool lets you locate animals by color, breed, or weight with picture matching to quickly identify pets involved in incidents.
Is implementation complicated?
No, our system integrates with most property management software and typically completes setup within two weeks of purchase.
Reviews (1)
Sarah P.
Oct 05, 2024 Report
Their expertise in distinguishing genuine ESA documentation from fraudulent ones is unparalleled, and they are steadfast in their commitment to upholding the highest standards of accuracy and reliability.