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Business Details
No-Fee NYC Apartment Rentals Manhattan
MetroNest has established itself as a trusted name in New York City apartment rentals, offering a seamless and hassle-free experience for tenants. With properties spanning Manhattan's most desirable neighborhoods, we specialize in connecting residents with their ideal living spaces, whether seeking short-term furnished stays, ultra-short-term flexibility, or long-term stability. Our dedicated leasing office provides personalized support, from virtual tours to maintenance requests, ensuring every tenant receives prompt, professional service. Backed by satisfied clients who praise our responsive team and well-maintained properties, we prioritize transparency in pricing and lease terms.

As a subsidiary of Lansend, we leverage industry expertise to deliver tailored solutions for individuals, groups, and real estate professionals navigating NYC's competitive rental market. Our digital platform streamlines apartment searches, rent payments, and service requests, reflecting our commitment to modern convenience. By eliminating broker fees and focusing on direct tenant relationships, we simplify the rental process while maintaining high standards of property management and customer care.
Services
Short-Term Rentals Furnished Apartments No-Fee Leasing Virtual Tours Online Rent Payments Maintenance Requests NYC Neighborhood Guide
Highlights and features
  • We offer 2,000+ no-fee Manhattan apartments with transparent pricing
  • Our team provides 24/7 maintenance support and responsive service requests
  • We specialize in short-term and furnished rentals with flexible lease terms
  • We maintain 5-star rated properties across NYC's top neighborhoods
  • Our digital platform enables online rent payments and service requests
What people say
Quick maintenance response Well-kept apartments No broker fees Responsive service Professional management
Services
No-Fee Rentals
MetroNest eliminates broker fees through direct leasing, offering transparent pricing for Manhattan apartments. Our no-fee policy applies to all units including luxury properties and short-term stays. Tenants benefit from reduced upfront costs while maintaining access to premium amenities and prime locations.
Short-Term Furnished
We provide fully furnished apartments with lease terms starting at three months. These units include modern furnishings, utilities, and flexible move-in options ideal for professionals and students. Immediate availability ensures quick transitions without compromising on quality or location.
Virtual Tours
Our digital platform enables 360 virtual apartment tours with real-time agent support. Prospective tenants schedule self-guided visits 24/7 through our Calendly integration. This contactless option maintains safety while providing comprehensive property inspections from any device.
Maintenance Support
Tenants access 24/7 maintenance through our online portal with guaranteed response within two hours. Our team handles plumbing, electrical, and HVAC issues using licensed professionals. Preventative maintenance schedules ensure long-term property condition and tenant satisfaction.
NYC Neighborhood Guide
We provide detailed neighborhood profiles covering transit, dining, and cultural attractions across Manhattan. Our guides help tenants choose optimal locations based on commute times, budget, and lifestyle preferences. Real-time market data ensures accurate pricing comparisons.
Questions
Does MetroNest charge broker fees?
No, we offer no-fee rentals with transparent pricing and no hidden charges.
What lease terms do you offer?
We provide ultra-short-term (up to 3 months), short-term (3-9 months), and long-term leases with flexible options.
How can I schedule an apartment tour?
Book virtual tours online via Calendly or contact our leasing office directly at (212) 533-1300 ext. 7.
Do you have furnished apartments available?
Yes, we offer furnished short-term rentals with immediate availability across Manhattan.
How do I submit maintenance requests?
Use our online portal for 24/7 service requests and track resolution progress in real-time.
Reviews (5)
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Mar 11, 2021 Report
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Ada K.
Feb 15, 2020 Report
Incredibly dishonest business. I rented an apartment on East 5th ST a few years back. It was infested with bedbugs (which the management knew before renting it). They repetitively refused to handle the problem, only sending a phoney inspector with no canine. I had to pay for several actual inspections from my pocket and they still wouldn't handle the problem. I lost an insane amount of money and eventually had to move out, abandoning a lot of stuff for fear of infestation.

Another example of their great management: I came back one evening to find out they had taken away my toilet (sounds crazy I know!) with no notice and no explanation whatsoever - there was just an empty spot left. I couldn't figure out if they were more vicious or incompetent but stay away from that business!
Alex W.
Dec 22, 2019 Report
I would give 0 stars if it was possible. No working stove for first 5 months. Deposit only partially returned have been trying to get the rest for months. They keep promising and never send. And the place is old, dirty, worn out and overpriced. (417 East 9th street)
Lux Sommers
Jun 11, 2019 Report
543 E 5th Street is infested with bedbugs. The management company knew of this issue when I moved in, but did not notify me. I usually don't bother to write reviews, but I feel like I should warn other people so they don't make the same costly mistake I did. I had to throw out thousands of dollars worth of new furniture and moved out within two months of moving in. Attempts to address this issue proved futile, as so many of the units are infested, they are impossible to fully eradicate. Additionally, I was there two months and did not receive necessary utilities. Not only is this company amoral, they are in direct violation of so many tenant legal rights and should be sued.
Aviva L.
Jan 30, 2019 Report
My apartment is freezing (to illegal degrees) and they are not solving the issue. They do minimal work and it takes countless angry emails to get anything done. I love the location of my apartment but am really getting to the end of my rope with the terrible quality of the buildings. EDIT: Glad to hear that you are working to improve! I have not been supplied with an electric heater, so the comment below is incorrect.

I would be SHOCKED if the building was 70 degrees. I have spoken with tenants from three other units who said it's terribly cold for them too. Would love to see proof of the method of monitoring, and perhaps one can be installed in my unit so there is some visibility and clarification around the temp discrepancy between the building and my unit. Will update this review when my windows come in.