Business Details
48 Years
experience
Trusted Property Management Services in San Antonio
Hendricks Property Management has been a trusted leader in San Antonio property management since 1978. As a second-generation family business, we specialize in maximizing financial returns for property owners through comprehensive services including marketing, tenant screening, maintenance coordination, and financial reporting. Our team leverages decades of local market expertise to ensure properties remain occupied and well-maintained while providing personalized attention to each client's unique needs.We maintain transparency through 24/7 online access to property reports and financial statements, and our Happiness Performance Pledge guarantees client satisfaction with a 30-day exit clause. With a focus on efficiency and integrity, we serve as stewards for single-family homes, townhomes, duplexes, and small multi-unit complexes across San Antonio and surrounding areas.
Services
Property Management
Tenant Screening
Rent Collection
Maintenance Coordination
Financial Reporting
Property Inspections
Leasing Services
Vacancy Management
HOA Compliance
Rental Analysis
Details
- Year established: 1978
Highlights and features
- We have over 40 years of experience in San Antonio property management
- We offer a 30-day satisfaction guarantee with no obligation
- Our team maintains strong relationships with trusted local contractors
- We provide 24/7 online access to property reports and financial statements
- Our vacancy turnaround time averages 35 days, below industry standards
What people say
Excellent communication
Quick response times
Reliable maintenance
Consistent returns
Professional management
Services
Property Management
Our comprehensive property management services ensure maximum returns through strategic marketing, tenant relations, and maintenance oversight. We handle day-to-day operations while providing regular property condition reports and financial statements. Our local expertise helps maintain high occupancy rates while protecting your investment's value.
Tenant Screening
We implement rigorous tenant screening processes including credit checks, criminal background investigations, and rental history verification. This thorough approach minimizes risk by identifying qualified tenants who will maintain your property and pay rent reliably, protecting both your asset and investment returns.
Maintenance Coordination
Our established network of trusted contractors ensures prompt, quality maintenance services. We manage all repair requests through our online portal, providing real-time updates to owners while maintaining clear communication with tenants throughout the service process.
Rent Collection
We streamline rent collection through multiple payment options including online payments, mobile check deposits, and in-person payments at local retailers. Our system ensures timely transfers to owners' accounts by the 10th of each month with automated late fee processing.
Property Inspections
We conduct bi-annual property inspections with detailed PDF reports documenting current conditions. Our inspection process identifies maintenance needs early while providing photographic documentation to protect owners' interests during tenant transitions.
People
Karen Hendricks
President and Broker
Leading the company with decades of property management experience, Karen maintains the high standards established by the company's founder while guiding strategic growth initiatives.
Kyle Hendricks
Vice President
As Vice President, Kyle oversees daily operations and client relations, leveraging his extensive industry knowledge to ensure exceptional service delivery across the company's service areas.
Ashley Kerr
Director of Operations
Ashley manages operational efficiency and process optimization, ensuring all services meet the company's quality standards while maintaining compliance with property management regulations.
Lacy Hendricks
Director of Marketing
Responsible for marketing strategy and brand development, Lacy implements innovative approaches to property promotion that maximize exposure and attract qualified tenants.
Tracy Byrd
Property Manager
Tracy manages a portfolio of properties, serving as primary contact for owners and tenants while ensuring timely resolution of maintenance issues and lease compliance.
Questions
How long have you been in business?
We've been serving San Antonio property owners since 1978 as a second-generation family business.
What property types do you manage?
We specialize in single-family homes, townhomes, duplexes, and small multi-unit complexes.
Can I cancel services if dissatisfied?
Yes, our Happiness Performance Pledge allows termination with 30-day written notice.
How do you handle maintenance requests?
Tenants submit requests through our online portal, which we promptly assign to trusted contractors.
When do owners receive rent payments?
We guarantee rent transfers by the 10th of each month through our OnTime Performance Pledge.
Do you manage government-assisted properties?
Yes, we manage properties in government-funded housing assistance programs.
Videos
Reviews (5)
Mykell Taylor
May 18, 2022
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I was told not to work with these people and I should've listened. A janky company no doubt. Got on recording them asking if I ask speak any Spanish.
Keith Neuhart
Apr 19, 2022
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All of Hendricks people are unbelieveabley amazing. Ifound them in January to rent my hous in San Antonio they came through in weeks Ashley is trueley amazing 5 star all star Stephanie is just the same. I was a front desk supervisor at a Hyatt hotel in Irvive ca Ican appriciate good customer sevive and the show it all the way. Ihqve a new property manager i cant remember her name but has called a few times to follow up on everything. All in all you cannot go wrong with Hendricks property management the firm is 5 Stars all the way cant waint to get there to sy hello and thank you to everyone.
Leonard Morris
Feb 26, 2022
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Best Property Managenment Team I ever used! I am in the Military and I own 3 houses. Hendricks is the best hands down! -And Mrs Karen Weeks Is Awesome! She sends me pictures of my home interior and exterior each year! -10 years I have now used their services! Thank you. Respectfully- Master Sergeant Morris
Kaitlyn Hamilton
Dec 21, 2021
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If I could give 0 stars I would. As a renter this company is a pain. The front clerk Stephanie is rude and is no help whatsoever, and Cindy the property manager does everything she can to dodge your calls. We have been without water since yesterday. We have left 2 maintenance requests and called all morning to get ahold of someone. As someone who works in a business with homes they should know about their properties.
I got asked if we had a saws account (even though we are on a well) THROUGH TEXT implying that we needed to pay our bill. So instead of calling their tenants to figure out the issue they just text. When I finally got ahold of Stephanie I just got told "I'll let Cindy know." Absolutely not. We are WITHOUT water and they could care less.
I got asked if we had a saws account (even though we are on a well) THROUGH TEXT implying that we needed to pay our bill. So instead of calling their tenants to figure out the issue they just text. When I finally got ahold of Stephanie I just got told "I'll let Cindy know." Absolutely not. We are WITHOUT water and they could care less.
Ariana Webb
Nov 27, 2021
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Critical: Quality, Responsiveness We use them to manage 2 of our rental properties. We have to chase them down to get information, they never follow up with us on their own. Would not recommend
