Business Details
37 Years
experience
Emergency
services
Your Trusted Property Management Partner in the Triad Since 1989
Since 1989, Rent-A-Home of the Triad has been a trusted partner in property management, dedicated to delivering housing excellence across every budget. Our mission centers on respect, honesty, and integrity, ensuring every individual and property receives dignified, transparent care. With deep roots in the Triad community, we specialize in connecting property owners and tenants through seamless, stress-free processes. Our local expertise spans Greensboro, High Point, and surrounding areas, offering tailored solutions for full-service management, tenant screening, and maintenance. We leverage technology to streamline rent payments, owner portals, and communication, while maintaining a personal touch through our dedicated team. For property owners, we maximize rental income through competitive pricing and rigorous tenant vetting.For renters, we provide diverse housing optionsfrom cozy apartments to single-family homessupported by 24/7 emergency maintenance. Our commitment to ethical standards and community-driven service has solidified our reputation as a reliable leader in property management. We treat every property as if it were our own, ensuring peace of mind for all stakeholders. With decades of experience and a focus on innovation, we continue to evolve while staying true to our core values. Our teams dedication to continuous improvement ensures clients receive the highest level of service, fostering long-term relationships built on trust and mutual success.
Services
Property Management
Tenant Screening
Maintenance Services
Rental Listings
Online Rent Payments
Details
- Year established: 1989
Highlights and features
- Local Expertise in the Triad's rental market since 1989
- 24/7 Emergency Maintenance Support for urgent repairs
- Rigorous Tenant Screening Process to ensure reliability
- Tech-Enabled Management Tools for online payments and communication
- Maximized Rental Income Strategies through competitive pricing
Services
Property Management
We offer comprehensive property management solutions, including tenant placement, lease administration, and property maintenance. Our services ensure property owners maximize returns while minimizing stress. With decades of local market expertise, we handle day-to-day operations, from rent collection to vendor coordination, allowing owners to focus on their investments.
Tenant Screening
Our rigorous tenant screening process includes background checks, credit evaluations, and rental history verification. This ensures reliable, responsible tenants for property owners. We also manage the application process for renters, providing clear guidelines and support to streamline approvals and ensure compliance with housing standards.
Maintenance Services
We provide full-service maintenance, including 24/7 emergency repair response. Our team coordinates routine and urgent repairs, ensuring properties remain in excellent condition. Tenants can submit requests online, and our dedicated maintenance coordinators prioritize timely, effective solutions to minimize disruptions.
Rental Listings
We list diverse rental properties across the Triad, from apartments to single-family homes. Our platform helps renters find suitable housing and assists owners in attracting qualified tenants. Detailed online listings and personalized showing services ensure efficient matches between properties and prospective renters.
Online Rent Payments
Our tech-enabled platform allows tenants to pay rent securely online. Property owners access real-time payment tracking and financial reports through a dedicated portal. This system simplifies transactions, reduces delays, and provides transparency for both parties, enhancing overall rental management efficiency.
People
Kerri Person
President
With over 30 years of experience, Kerri founded Rent-A-Home to address rental market needs. She specializes in helping property owners find reliable tenants and optimize their investments through strategic management and personalized service.
Karen Rutledge
Turn Coordinator
Karen manages property turn coordination, ensuring vacant units are prepared for new tenants. She collaborates with owners and vendors to maintain move-in readiness, focusing on efficiency and quality to uphold property standards.
Ryan Dickson
Maintenance Coordinator
Ryan handles maintenance requests and emergency repairs, working closely with tenants and vendors. His proactive approach ensures timely resolutions, minimizing disruptions and maintaining tenant satisfaction across managed properties.
Erin Williams
Business Development Manager
Erin assists property owners in marketing their rentals and expanding portfolios. As a licensed agent, she leverages local market knowledge to connect owners with opportunities, emphasizing growth and investment success.
Diana Quiterio
Tenant Leasing Liaison
Diana supports prospective and current tenants with leasing procedures, payments, and service requests. Her role ensures a smooth rental experience through clear communication and prompt assistance, fostering tenant satisfaction and retention.
Questions
How do I apply for a rental property?
Submit an online application after touring a property. Provide a photo ID, proof of income (3x rent), and complete a PetScreening profile. Our team will review your application promptly.
What payment methods are accepted for rent?
Rent payments can be made securely online via credit card or eCheck through your tenant portal. Transaction fees apply for online payments.
Are pets allowed in rental properties?
Pets are permitted with approval through our PetScreening program. A $30 fee per pet (credit card) or $25 (eCheck) is required annually for pet profiles.
What areas do you serve?
We manage properties in Greensboro, High Point, and surrounding areas of the Triad region in North Carolina.
Is insurance required for tenants?
Yes, all residents must maintain liability insurance. Options include our Resident Benefits Package ($55/month) or third-party providers meeting our requirements.
How does emergency maintenance work?
Contact us anytime for urgent repairs. Our 24/7 emergency service ensures prompt response and resolution to critical issues affecting property safety or livability.
Videos
Reviews (5)
M. D.
May 17, 2022
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I live next to one of their properties. They're horrible from an exterior maintenance standpoint. Months after notification of needed repairs, still no repairs. If you own a rental run from these people. They lie through there teeth
Steven Spencer
May 07, 2022
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When i applied for a house with central ac i was approved only to find out the ac unit was broke and the landlord said he didnt want to put any money in to fixing it. Said i could buy ac and install myself.
Wanda Williams
Apr 25, 2022
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Zero stars. Scheduled a showing this morning @ 10am with Michelle. Michelle did not show up, no call, no text, no email. Non existent customer service. Very sad that a business runs this way.
Dawn Jones
Apr 19, 2022
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If I could give this place 0 stars I would, nothing but BIG LIARS. Logan tells me" that the house I wanted to look at will not be ready for viewing until April 20, 2022 and that only myself and another family had applied for it". The family that was in it asked that they not show it until they moved out on the 20th, yesterday 21st they call to tell me that the house is already rented. So the other family viewed and and got approved all in one day, when Logan clearly told me it takes 3-4 days for the application process to be completed. This is the third time they canceled or came up with an excuse not to show me a house. Please do not waste your time and money with these people. RUN AND RUN FAST!
Roberta Jones
Apr 16, 2022
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I don't think they actually reach out to the owners of these homes I think they turn you down themselves because I applied to two different homes and got denied for both they said the owner went with a different applicant but meanwhile the homes I applied to are still available on their website, I wasted my money
