Business Details
25 Years
experience
Emergency
services
Your Trusted Property Management Partner in Baldwin County, AL
At Long Term Rental Group, we have been dedicated to providing exceptional property management services in Baldwin County, Alabama since 2001. Our team combines over 30 years of collective real estate experience with a deep understanding of local market dynamics to deliver tailored solutions for property owners and investors. We prioritize transparent communication, leveraging cutting-edge technology to streamline operations and provide real-time access to property information and financial statements. Our commitment to tenant satisfaction ensures long-term success through prompt, professional service and strong relationships.With a local network of trusted vendors, we ensure timely maintenance and cost-effective property upkeep. As a family-owned business, we bring integrity, professionalism, and a personalized approach to every client interaction, whether you're a local owner or out-of-state investor. Our mission is to protect your investment, optimize rental income, and provide peace of mind through reliable, efficient management.
Services
Property Management
Tenant Screening
Maintenance Coordination
Online Portals
Rental Marketing
Details
- Year established: 2001
Highlights and features
- We offer 30+ years of combined real estate experience with local market expertise in Baldwin County.
- Transparent communication with regular updates and detailed financial reporting for property owners.
- Experienced team dedicated to tenant satisfaction and long-term property success.
- Extensive local network of trusted vendors ensures timely maintenance and repairs.
- Cutting-edge technology provides seamless access to property information and online statements.
What people say
Responsive when I call
Pleased with the results
Excellent reputation
Professional and timely
Happy with the service
Services
Property Management
We provide comprehensive property management services for residential and investment properties in Baldwin County. Our team handles tenant relations, maintenance, and financial reporting to protect your investment. With local market expertise, we optimize rental income and ensure long-term property value.
Tenant Screening
Our thorough tenant screening process includes background checks, credit evaluations, and rental history verification. This ensures reliable tenants who meet our high standards, reducing risks for property owners. We prioritize finding the best matches for your properties to maintain occupancy and satisfaction.
Maintenance Coordination
We coordinate timely maintenance and repairs through a network of trusted local vendors. Our proactive approach minimizes costs and preserves property value. Emergency services are available after hours to address urgent issues promptly and efficiently.
Online Portals
Property owners gain 24/7 access to financial statements and property information through our secure online portal. This technology-driven solution ensures transparency and convenience, allowing you to monitor your investment from anywhere at any time.
Rental Marketing
We market vacant properties through targeted online listings and local networks to attract qualified tenants. Our strategies reduce vacancy periods while ensuring competitive rental pricing. Professional photography and detailed descriptions highlight each property's unique features to maximize interest.
People
Diane Steward
Broker/Owner
Diane Steward brings 17 years of real estate expertise to Long Term Rental Group. Her focus on marketing and accounting ensures efficient operations and client satisfaction. Diane collaborates closely with Darcy Hayes to deliver tailored property management solutions for owners and tenants.
Darcy Hayes
Office Manager
Darcy Hayes, with 13 years of experience, manages day-to-day operations at Long Term Rental Group. Her deep knowledge of Baldwin County's real estate market ensures effective tenant relations and property oversight. She coordinates with owners, tenants, and vendors to maintain high service standards.
Questions
What services does Long Term Rental Group offer?
We provide property management, tenant screening, maintenance coordination, online portals for owners, and rental marketing in Baldwin County, AL.
How does the tenant screening process work?
Our screening includes background checks, credit reports, and rental history verification to ensure reliable tenants for your property.
Are emergency maintenance services available after hours?
Yes, we offer emergency call options for urgent maintenance issues outside regular business hours.
Can out-of-state owners use your services?
Absolutely. Our technology-driven approach allows remote access to property information and financial reports for out-of-state investors.
How do you handle property maintenance?
We coordinate with trusted local vendors for timely repairs and upkeep, ensuring cost-effective solutions and property preservation.
What areas do you serve?
We specialize in Baldwin County, including Gulf Shores, Foley, and surrounding areas in Alabama.
Reviews (7)
Thomas Popee
Jun 24, 2021
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Rented a small house in transition of our next move in Gulf Shores. Was always bothered with someone wanting to come over and look at listing the property, while we were there. Paid on time religiously, ask if we will be getting our deposit back, while moving out, they said Highly doubt it, we use that to clean up the unit for the next place. Then, not only did they take the deposit, 2 months pass by, and we get another bill, For extra stuff.?
The place was cleaned out, to the best of the knowledge, nothing inside left, absolutely nothing.! They don't have to worry about me renting again. I stayed nearly 2 years, and had nothing But issues.
The place was cleaned out, to the best of the knowledge, nothing inside left, absolutely nothing.! They don't have to worry about me renting again. I stayed nearly 2 years, and had nothing But issues.
Jennifer Long
Jun 07, 2021
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Mrs. Gina has been so helpful in our quest for a rental. Being from Michigan it was difficult. Thank you for being patient with us ltrg
Steven Pengenika
Jun 02, 2021
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Myself and my wife contacted Long term Rental Group about 2yrs ago and a few months ago. When we called we talked to a lady named Gwen we asked several questions about locations in the area and at the time they didn't have what we wanted she took our name and number and a about a week later she called us back to follow up and we went and looked at two properties both were clean and ready to go. We decided on a house in foley with a great location next the sent us a the information to get approved to rent the house within days we were moved in and ready to go.
If there was ever a situation with the house it was very minor like ice maker or something we contacted the office and was notified soon with a date and no worries was always taken care of. Then after 2 yrs we found something to buy and we have them a call sent us the info to fill out about our lease and followed there instructions and the whole transaction was done very smooth with no problems. After less than 60 days like our contract stated with received or deposit back a very well organized company definitely recommend this business. Again thank you Gwen and Darcy for your service.
If there was ever a situation with the house it was very minor like ice maker or something we contacted the office and was notified soon with a date and no worries was always taken care of. Then after 2 yrs we found something to buy and we have them a call sent us the info to fill out about our lease and followed there instructions and the whole transaction was done very smooth with no problems. After less than 60 days like our contract stated with received or deposit back a very well organized company definitely recommend this business. Again thank you Gwen and Darcy for your service.
A. Self Hi
May 23, 2021
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They were going to make my wife and I pay an application fee for a property they had already rented. Stay away from this so called group. Just another scam trying to steal money.
Misty Smith
Jan 29, 2021
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HORRIBLE HORRIBLE HORRIBLE, DID I SAY HORRIBLE? LESS THAN 2 MONTHS IN THIS HOUSE, IVE HAD RAW SEWAGE IN MY BATHTUB 3 TIMES, 2 IN 7 DAYS. THIS IS TOXIC WASTE, TOOK 16 HRS TO GET A PLUMMER OUT. A $400 WATER BILL [2 MONTHS] FOR A LEAK IN THE SPRINKLER SYSTEM THAT I REPORTED WEEKLY. COMPLETELY UNACCEPTABLE $1600 A MONTH FOR A LITTORAL POS HOUSE.
Jess Stainbrook
Aug 12, 2020
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They are easy to work with and quick to fix any work order issues. We love renting through them! Going on 2 years now!
Alicia Michelle
Mar 10, 2020
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Dont rent from this company! Darcy is extremely unprofessional. Sent her husband out to repaint our sheetrock from 26 holes in the wall from unnecessary plumbing repairs, totally didn't tell us it was her husband until I asked him. So unprofessional! Then when I sent photos, which I have over 100, to her about his paint mix matching.her exact words were " well you cant match old paint". seriously! Then wanted us to pay to get it repainted because HE did such an awful job. Thank goodness for video and photos! Dont rent from them. It will be your biggest mistake ever!