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Kismet Properties Kismet Properties
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4 Years
experience
Emergency
services
Trusted Memphis Property Management Services
Kismet Properties has been serving Memphis, Tennessee since 2022, providing professional residential property management services with a personal touch. Our locally owned and operated firm specializes in managing properties across Midtown, East Memphis, Cordova, Germantown, and Collierville. We combine extensive market knowledge with a commitment to exceeding client expectations through transparent communication and proactive property maintenance. Our team prioritizes building lasting relationships with property owners and tenants through reliable service and community-focused expertise. With decades of combined experience in residential property management, we deliver tailored solutions that maximize property value while maintaining Memphis' signature warmth.

Our proven track record demonstrates our ability to effectively manage diverse property portfolios while maintaining exceptional tenant satisfaction. We maintain strict professional standards through continuous process improvement and adherence to industry best practices. Our dedication to ethical business practices and client satisfaction has earned us recognition as Memphis' top property management choice. We ensure operational transparency through regular owner statements and accessible communication channels. Our comprehensive service approach addresses every aspect of property management, from tenant screening to maintenance coordination.
Services
Property Management Tenant Screening Maintenance Services Owner Reporting Vendor Coordination
Details
  • Year established: 2022
Highlights and features
  • We offer 20+ years of combined property management experience in Memphis
  • Our team provides personalized tenant screening and placement services
  • We implement proactive maintenance scheduling to prevent property issues
  • Our owners receive detailed monthly financial statements and reports
  • We maintain transparent communication through dedicated owner portals
What people say
Prompt maintenance response Professional tenant screening Personalized service approach Property value improvement Reliable vendor network
Update Listing
Services
Property Management
Our comprehensive property management services cover lease administration, tenant relations, and property maintenance coordination. We implement customized management plans that maximize property value while ensuring regulatory compliance. Our proactive approach includes regular property inspections and performance reporting to maintain optimal condition and profitability.
Tenant Screening
We conduct thorough tenant background checks including credit analysis, criminal record verification, and rental history evaluation. Our proven screening process helps property owners secure reliable tenants while maintaining fair housing compliance. We provide detailed tenant profiles to support informed leasing decisions.
Maintenance Services
Our maintenance services include emergency repairs, routine upkeep, and vendor management for property preservation. We maintain a network of qualified contractors to ensure timely service delivery. Our preventive maintenance programs help extend property lifespan while minimizing unexpected repair costs.
Owner Reporting
We provide detailed monthly financial statements including income tracking, expense reporting, and occupancy analysis. Our transparent reporting system offers real-time access to property performance metrics through secure online portals. We ensure accurate and timely distribution of owner proceeds.
Vendor Coordination
Our vendor management system maintains quality service delivery through pre-approved contractor networks. We coordinate all property-related services from landscaping to HVAC maintenance, ensuring competitive pricing and work quality. Our centralized dispatch system prioritizes urgent service requests while maintaining service records for accountability.
People
Bo Jordan
Owner/Manager
Bo Jordan brings extensive property management experience to Kismet, specializing in portfolio optimization and tenant relations. With over a decade of local market expertise, he focuses on maximizing property returns while maintaining tenant satisfaction through proactive management strategies.
Questions
What property types do you manage?
We specialize in residential property management for single-family homes, apartment complexes, and multi-unit buildings across Memphis and surrounding areas.
How do you handle maintenance emergencies?
Our team provides 24/7 emergency maintenance support with rapid response protocols for urgent property issues outside regular business hours.
What sets your tenant screening apart?
We implement comprehensive background checks including credit history, criminal records, and rental verification to ensure qualified, reliable tenants.
How do owners access property reports?
Owners receive monthly financial statements and can access real-time property data through our secure online owner portal system.
Do you offer lease management services?
Yes, we handle complete lease administration including drafting, renewals, and compliance with Tennessee landlord-tenant regulations.
Reviews (4)
Lisa Busby
May 15, 2022 Report
I use to live at one of their properties some years back so I referred them to my sister. Her application process was not so good. She applied online for a unit and no one never reached out to her. So they just took her money. She also reached out to them a few times. I will not be referring this management company to anyone else. Thanks
Caro W.
Feb 14, 2022 Report
I highly recommend renting from Kismet! They do an awesome job! Amy was super kind and understanding when I lost my job due to COVID. She was also spectacular by going above and beyond during my move out process. Kismet fulfills maintenance requests promptly and well. I would definitely still be renting through them if I hadn't moved out of Memphis.
Joan Banks
Jan 31, 2022 Report
Terrible property management company. A gas leak made me sick and they could not get it fixed leaving me no choice but to break my lease and move to a hotel. Now they are suing me for last months rent. All they care about is money. Rude employees. I could go on and on. Avoid!
Lasang Tamang
Aug 17, 2021 Report
LAWN CARE: The cut grass in timely manner. COMMUNICATION: Try to call them, they pick once in blue moon. MAINTENANCE: Request is often ignored or delayed or poor quality. They try to ditch you saying they don't hold accountability for the kind maintenance. Once, they text me, we don't maintain gas stove, pick from nearest WALLMART :. DEPOSIT: They try to take as much as possible. People who l know say they charged cleaning fee, paint charge etc. even they are wear and tear over years or even you clean well while you leave. PERSONAL EXPERIENCE: I am very happy that currently they don't manage our property.

I will try to stay away from property they manage or will not recommend anyone based on my experience. SUGGESTION: I wish they take feedback constructively and improve their service so we feel confident to recommend them.