Business Details
50+ Years
experience
Emergency
services
Your Trusted Property Management Partner in Bakersfield
Realty Management Services has been a trusted leader in property management since 1972, serving the greater Kern County area. Our team of certified professionals, including President/CEO Garret L. Randolph (Certified Property Manager) and General Manager Nan Brown (Certified Apartment Community Manager), brings decades of combined experience to every client relationship. We specialize in comprehensive property management solutions, including strategic marketing, tenant screening, proactive maintenance, and meticulous financial oversight. Accredited by the Institute of Real Estate Management (IREM) as an Accredited Management Organization (AMO), we uphold the highest standards of professionalism and integrity.Our commitment to staying current with evolving market conditions, tax regulations, and landlord-tenant laws ensures our clients' investments are protected and optimized. With a proven track record of managing diverse propertiesfrom single-family homes to large apartment complexeswe deliver consistent results that maximize returns while minimizing owner stress. Our personalized approach fosters strong relationships between tenants, owners, and our team, creating a seamless rental experience for all parties involved.
Services
Property Marketing
Tenant Relations
Property Maintenance
Accounting Services
Rental Property Analysis
Details
- Year established: 1972
Highlights and features
- We offer 24/7 emergency maintenance support for urgent property issues
- Our team includes Certified Property Managers with decades of experience
- Proactive property maintenance ensures long-term value preservation
- Transparent financial services with timely payments to property owners
- Accredited by the Institute of Real Estate Management (IREM)
Associations and certifications
- Institute of Real Estate Management (IREM)
What people say
Professional team
Timely payments
Proactive maintenance
Experienced staff
Highly recommend
Services
Property Marketing
Our strategic marketing approach maximizes property visibility through targeted online platforms and professional presentation. We conduct market analyses to determine optimal rental pricing while preparing properties for showings with staging guidance. This comprehensive approach ensures quick tenant placement and maximum returns for property owners, leveraging both digital and traditional marketing channels.
Tenant Relations
We implement rigorous tenant screening processes including credit checks, reference verification, and criminal background checks. Our team maintains ongoing communication with tenants to ensure lease compliance while addressing concerns promptly. This proactive approach minimizes vacancies, reduces turnover costs, and maintains positive landlord-tenant relationships through consistent policy enforcement and clear communication channels.
Property Maintenance
Our maintenance services include 24/7 emergency response, routine inspections, and preventative maintenance scheduling. We coordinate both in-house technicians and vetted contractors for repairs, ensuring timely service while maintaining cost efficiency. Regular property assessments help identify potential issues before they become major problems, preserving property value and tenant satisfaction through consistent upkeep standards.
Accounting Services
We provide comprehensive financial management including rent collection, expense tracking, and monthly owner payments. Our system ensures accurate record-keeping for tax purposes with year-end reporting and 1099 preparation. Owners receive regular financial statements detailing income and expenses, maintaining complete transparency through organized bookkeeping and timely financial disbursements.
Rental Property Analysis
Our rental market analysis service evaluates current market conditions to determine optimal pricing strategies. We assess comparable properties, neighborhood trends, and property-specific factors to maximize investment returns. This data-driven approach helps owners understand their property's value in the current market while providing strategic recommendations for competitive positioning and long-term profitability.
People
Garret L. Randolph
Owner/President/CEO
Certified Property Manager with over 45 years of experience leading property management operations. Holds the CPM designation from IREM and oversees strategic direction while maintaining hands-on involvement in client relationships and service quality assurance.
Nan Brown
General Manager/Property Supervisor
Certified Apartment Community Manager and Certified Property Manager with extensive experience in property supervision. Oversees daily operations, coordinates maintenance teams, and manages client communications while ensuring compliance with industry standards and regulatory requirements.
Rita Benavidez
Property Supervisor
Experienced property supervisor managing tenant relations, lease compliance, and property inspections. Coordinates with maintenance teams to ensure timely resolution of tenant requests while maintaining detailed property records and facilitating owner communications.
Mary Gamino
Property Supervisor
Dedicated property supervisor handling tenant inquiries, lease administration, and property condition assessments. Works closely with owners to maintain property standards and implements proactive strategies to enhance tenant retention and property performance.
Josie Perez
Administrative Assistant
Supports property supervisors with administrative tasks including documentation processing, tenant communications, and record-keeping. Ensures efficient workflow between management teams and property owners through organized administrative support and attention to detail.
Questions
What property types do you manage?
We manage single-family homes, multi-family units, apartment complexes ranging from 40 to 249 units, and commercial properties throughout Kern County.
How do you handle maintenance emergencies?
Our 24/7 emergency service responds immediately to urgent maintenance issues with both in-house technicians and vetted contractors for after-hours situations.
How often do owners receive payments?
We process monthly owner payments by the 15th of each month, accompanied by detailed financial statements showing all income and expenses.
What's your tenant screening process?
We conduct comprehensive background checks including credit history, criminal records, rental history verification, and income assessment to ensure qualified tenants.
Do you provide property inspections?
Yes, we perform quarterly inspections and document property condition with digital reports, addressing maintenance needs proactively to preserve property value.
Reviews (6)
Christina Baltierra
Jun 19, 2022
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Save you're money and don't apply here horrible experience. Very unprofessional. They go by public record which means if you have a common name your out of luck cause there's probably someone else out there with 5 evictions like they claimed we had. And they said if we can prove it's not them then let them know and we called the county clerk and it they couldn't provide us proof and said it is the third party's Job to do the check on resident history.
Which is so true. At least if your gonna be lazy update you're system and use app folio like every other agency that way backgrounds are checked correctly and Thoroughly. We have excellent credit flawless payment history and great income and still got denied because of the alleged 5 evictions! Also thank you so much for denying us less then a week later we were approved by multiple places and chose a beyond perfect place. Listen to the other reviews people! You can't even enter the office to apply. I highly recommend synergy, rpm, or clemmer! Don't even bother here.
Which is so true. At least if your gonna be lazy update you're system and use app folio like every other agency that way backgrounds are checked correctly and Thoroughly. We have excellent credit flawless payment history and great income and still got denied because of the alleged 5 evictions! Also thank you so much for denying us less then a week later we were approved by multiple places and chose a beyond perfect place. Listen to the other reviews people! You can't even enter the office to apply. I highly recommend synergy, rpm, or clemmer! Don't even bother here.
Laura Castillo
Jun 05, 2022
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Do yourself a favor and find another property management company. If you're an owner there are plenty of other company's that will find you the right tenant.
Eli Samora
Feb 08, 2022
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Not really interested in helping there tenants. All they care about is the rent. The cleanliness of the property they manage has declined in the past 6 months. All concerns, complaints, noise complaints are directed to an online portal were no one contacts back. Long story short, all u are is a $. If you own a property they manage, check on your property, most likely they are not being taken care of like you hope or pay for. If u are thinking of renting from them keep looking, your family is worth more than being a number on an online portal that no one will call.
Guy Guy
Jan 26, 2022
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Be careful of this company. I had issues with my deposit which took months, which never got resolved. I ended up paying my deposit in full when last spoke about the issue. 3 days after giving them the money for the deposit they decided to put me into collections and stated they never received the money. Luckily I had receipts and the collection agency took them off my credit report. These people, especially the manager that runs it are the definition of money hungry slumlords.
Ken 'Tell' Payne
Aug 15, 2021
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Multiple units with RMS. Extremely proactive in filling vacancies. Quality tenant selection - pay on-time with few issues after exit. In-house handyman services are reasonable and are able to fix many issues before bringing in external contractors.
Dustin Wilshire
Aug 06, 2021
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Critical: Professionalism, Quality, Responsiveness, Value I own a house they rent out. So far, all they do is rent to people who wont or can't pay rent. Then damage property. When repairs need to be done, they postpone them for months.with their own crew. Do not rent here do not be an owner here. Their billing practices have been suspect for years.
