Business Details
41 Years
experience
Trusted Property Management Services in Hamilton, MT
Cardinal Properties has been dedicated to professional property management in the Bitterroot Valley since 1985. Our team specializes in managing residential properties, including low-income housing developments and self-storage facilities, while prioritizing tenant satisfaction and property maintenance. With decades of combined experience, our certified property managers handle all aspects of property operations, from tenant relations to financial management. We serve property owners by maximizing their investments through strategic oversight and maintaining compliance with regulatory standards. Our commitment to excellence extends to providing accessible housing solutions for seniors, disabled individuals, and families through government-subsidized programs.The company maintains strong community ties through memberships in local and national property management associations. Our staff undergoes continuous professional development, including specialized certifications in tax credit compliance and property management standards. We operate with transparency, offering online portals for tenants and property owners to streamline communication and transactions. Our maintenance team ensures properties remain in optimal condition, while our administrative staff provides responsive support for all client needs. This comprehensive approach has established Cardinal Properties as a trusted partner for property owners and tenants throughout western Montana.
Services
Property Management
Rental Properties
Self-Storage
HOA Management
Maintenance Services
Details
- Year established: 1985
Highlights and features
- We have over 35 years of experience managing properties in the Bitterroot Valley
- Our team includes certified property managers with specialized compliance training
- We maintain 24/7 maintenance support for all managed properties
- We offer comprehensive online portals for tenant and owner convenience
- Our staff completes annual professional development in property management standards
What people say
Dependable service
Stress-free moving process
Helpful staff
Quality tenants
Professional management
Services
Property Management
We provide comprehensive property management for residential complexes and commercial properties. Our services include tenant screening, lease administration, maintenance coordination, and financial reporting. With specialized expertise in low-income housing compliance, we ensure properties meet all regulatory requirements while maintaining profitability for owners.
Rental Properties
We manage diverse rental properties including senior housing, family units, and tax-credit developments. Our portfolio features modern amenities, energy-efficient systems, and accessible locations. We maintain strict quality standards across all properties while ensuring affordability through government subsidy programs for qualified tenants.
Self-Storage
Our self-storage facilities offer secure container units and vehicle storage spaces. Features include 24/7 access, surveillance systems, and climate-controlled options. We maintain clean, well-lit facilities with convenient online payment systems and flexible rental terms for both personal and commercial storage needs.
Maintenance Services
We provide prompt maintenance and repair services for all managed properties. Our team handles emergency repairs, routine maintenance, and preventative care. With certified technicians and licensed contractors, we ensure all work meets safety standards and preserves property value through timely interventions.
HOA Management
We offer professional HOA administration for residential communities. Services include financial management, rule enforcement, vendor coordination, and resident communication. Our experienced team ensures smooth operation of community associations while maintaining compliance with legal requirements and governing documents.
People
Cindee Jessop
President
Cindee Jessop, a Bitterroot Valley native, has led Cardinal Properties since 2001. Certified in low-income tax credit compliance, she completed the Bitterroot Leadership Program and served as Western MT NARPM webmaster. She specializes in rural development properties.
Hannah Jessop
Vice President
Hannah Jessop oversees property maintenance and owner relations. Certified in low-income tax credit compliance, she served as Bitterroot Chamber President and Western MT NARPM treasurer. She manages day-to-day operations and owner communications.
Kristal Lauderdale
Property Manager
Kristal Lauderdale joined Cardinal Properties in 2018 and became a licensed property manager in 2019. She handles accounting operations and property management tasks, providing financial expertise and tenant support across the company's portfolio.
Brooke Jessop
Marketing Coordinator
Brooke Jessop manages online property marketing and tenant relations. She assists with housing applications and coordinates digital marketing efforts to promote available properties across the Bitterroot Valley region.
Pattie Receptionist
Office Manager
Pattie serves as the primary point of contact for Cardinal Properties, directing inquiries and managing administrative operations. She provides support for property listings, tenant questions, and office coordination.
Questions
What types of properties do you manage?
We manage residential apartment complexes, low-income housing developments, self-storage facilities, and HOA communities across the Bitterroot Valley.
How can I apply for rental housing?
Complete our online application or contact our office directly. We'll help determine eligibility for market-rate or subsidized housing options.
Do you offer 24-hour maintenance support?
Yes, our maintenance team provides emergency repair services outside regular business hours for all managed properties.
What areas do you serve?
We serve the entire Bitterroot Valley including Hamilton, Stevensville, Victor, Corvallis, and Darby, Montana.
How are rent payments processed?
Rent payments can be made online through our secure tenant portal or by traditional payment methods at our Hamilton office.
Are there income requirements for rentals?
Yes, we have specific income guidelines for subsidized housing. Market-rate properties require standard tenant screening and income verification.
Reviews (7)
Jack Shallcross
Apr 20, 2022
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Didn't get the help I needed by any means. Gave up on renting and decided to build a tiny home instead.
Rio Baroch
Dec 29, 2021
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I'm leaving this review because of the phone conversation I just had with Bree, an employee of CPM. She was EXTREMELY rude to me over the phone, talked down to me, raised her voice and attempted to talk over me as I was attempting to gain some insight into how their "scoring" process works. She proceeded to yell at me about a conversation she had prior with my wife, to which I had no knowledge of. If I could leave 0 stars based on their substandard choice of employees, I absolutely would. I have never been treated so poorly in my life.
Jordan
Jul 21, 2021
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Edit: Good for property owners. Renters should be cleanly and understanding of the process. This place follows procedures to protect people. Could be faster at responding to maintenance requests. Also they could be better at giving notice for maintenance and that maintenance is actually ordered. Very kind in the office, has definitely improved since change of ownership. Would like to see them offer incentives for residents to maintain their properties and keep them clean.
John Taylor
Jan 04, 2021
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I'm actually currently working with them in the application stage, and they have been so incredibly helpful and patient in each step of the process, especially Brie in the Applications department. I've always been able to get a quick and prompt response when I've had a question, and all my interactions have been great.
Shad Neville
Nov 15, 2019
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They will take all the money from you they can and you will not get your deposit back, warning, worst people I have ever met. They will lie at any cost to take all your deposit! Make sure you have proof of moving out 30 days before or they will keep extending it till someone moves in or all your deposit is used for the month you are not there.
John Wilcox
Dec 26, 2018
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The application process did take a lot longer than I expected, but then it had been 25 years since I'd rented anywhere and I was moving from a city where things routinely happen faster. Once Carol got my case, things went smoothly, and she has been easy to reach and very responsive. And I love my apartment.
Madison Byrne
Jun 07, 2018
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I have to agree with every single person that has had a bad experience with cardinal. With cardinal holding 95% of the rental market they must feel they can ridiculously overcharge. And with that many rentals, the amount of time it takes to go over one family's application is insane. No consideration for their current tenants trying to re-apply. They make it sound like they will do everything they can to help you get into a new house when yours is now for sale. BS. Not to mention it takes a ton of pestering to get any kind of answers from them. So disappointed.
