Business Details
41 Years
experience
Emergency
services
Your Trusted Phoenix Property Management Partner
P. J. Hussey has been a trusted leader in property management, real estate, and construction services across the Phoenix metro area for over four decades. Founded on principles of integrity and client-focused service, we specialize in streamlining property ownership through comprehensive management solutions, including tenant screening, maintenance, financial reporting, and legal compliance. Our family-owned business combines deep local market expertise with a commitment to innovation, offering clients a unique blend of personalized attention and professional excellence.With a dedicated team of professionals, we provide tailored support for property owners, investors, and residents, ensuring optimal returns and a seamless living experience. Our values of growth, service, and community engagement drive every interaction, fostering long-term relationships built on trust and transparency. As an A+ rated BBB-accredited business and founding member of the National Association of Realtors Property Management Division, we uphold the highest standards of accountability and industry leadership.
Services
Property Management
Real Estate
Construction
Tenant Screening
Maintenance Services
Financial Reporting
Eviction Handling
Legal Compliance
Details
- Year established: 1985
Highlights and features
- We align our fees with your property's performance through revenue-based pricing
- Our compartmentalized team specializes in leasing, maintenance, and inspections
- 24/7 owner portal provides real-time property and financial insights
- Woman-owned business serving Phoenix for over 40 years
- A+ rated by the Better Business Bureau since 1985
Associations and certifications
- Better Business Bureau
- National Association of Realtors Property Management Division
What people say
Outstanding customer service
Reliable financial reporting
Prompt maintenance response
Transparent fee structure
Effective tenant screening
Services
Property Management
Our comprehensive property management handles every aspect of residential property ownership. We provide tenant screening, rent collection, maintenance coordination, financial reporting, and legal compliance services. Our dedicated team ensures properties remain well-maintained while maximizing owner returns through strategic market positioning and proactive issue resolution. With 40+ years of local expertise, we offer personalized solutions that protect investments and enhance tenant satisfaction.
Real Estate Services
We offer full-service real estate solutions for property buyers and sellers. Our team provides market analysis, pricing strategy, property marketing, and transaction management. With in-house financial coaching and deep local market knowledge, we help clients achieve optimal returns while navigating transactions with confidence. Our services include investment property acquisitions and sales for residential properties across the Phoenix metro area.
Construction & Renovation
Our certified construction team specializes in residential property renovations and additions. We handle kitchen and bathroom remodels, outdoor space transformations, and accessory dwelling units (ADUs). With licensed project managers and in-house contractors, we deliver quality improvements that enhance property value and functionality. Our services support both property owners seeking upgrades and investors preparing properties for market.
Tenant Screening
We implement rigorous tenant screening processes to protect property investments. Our evaluation includes income verification (minimum 2.5x rent), employment checks, credit assessment (minimum 580 FICO), rental history review, and criminal background checks. This comprehensive approach ensures qualified tenants while minimizing risk for property owners, maintaining neighborhood stability and investment security.
24/7 Maintenance
Our maintenance team provides round-the-clock support for rental property emergencies. We handle urgent repairs, coordinate qualified contractors, and manage service requests through dedicated response channels. This ensures prompt resolution of critical issues while keeping property owners informed throughout the process. Regular maintenance scheduling helps preserve property condition and tenant satisfaction.
People
Patti Hussey
Broker/Owner
With 40 years of property management experience, Patti Hussey leads a team that has transformed Phoenix's rental market. A banking industry veteran and founding member of NAR's Property Management Division, she specializes in portfolio optimization and community engagement. Active in local education through the Glendale Union High School District, she brings financial expertise to property management solutions.
Andrew Thruston
Managing Partner
Andrew Thruston combines 20 years of property management expertise with real estate brokerage credentials. As a certified Dave Ramsey coach, he provides financial strategy guidance alongside property management services. Leading major renovation projects and client acquisitions, he oversees operations for Rental Renovators Inc. and Green Go Landscaping LLC while maintaining direct client support channels.
Ellacia Maxey
Property Management Operations Manager
With 18 years of experience, Ellacia Maxey ensures efficient property management operations. She manages day-to-day activities, leads professional teams, and handles complex tenant issues including HOA concerns and evictions. Her expertise in property management systems ensures smooth operations across the company's extensive portfolio.
Vince Mitchell
Operations Lead
Vince Mitchell brings construction project management expertise from Columbia University to oversee construction and maintenance departments. With over a decade in Agile and Lean operations management, he implements process improvements that enhance service delivery. His hands-on approach ensures quality control across renovation projects and maintenance operations.
Stephanie Marston
Marketing/Sales Lead
Stephanie Marston combines IT systems knowledge with graphic design expertise to develop marketing strategies. Managing all digital marketing initiatives, she enhances client interactions through innovative technology solutions while maintaining the company's competitive edge in property marketing and brand visibility.
Questions
What property management services do you offer?
We provide full-service property management including tenant screening, rent collection, maintenance coordination, financial reporting, and legal compliance support across Phoenix metro area.
How do you determine rental pricing?
We use market data and property analysis to set competitive rents that balance tenant attraction with owner profitability, provided at no cost during initial consultations.
Are there hidden fees?
No hidden fees. Our transparent pricing model is based on property revenue percentage, with no cancellation, administration, or minimum fees.
How are maintenance emergencies handled?
Our 24/7 maintenance team responds immediately to emergencies, handling repairs directly while keeping owners informed throughout the resolution process.
What areas do you serve?
We serve all Phoenix metro areas including Chandler, Scottsdale, Mesa, Tempe, and surrounding communities across Maricopa County.
How can owners access property information?
Owners receive 24/7 portal access with real-time financial tracking, property status updates, and document sharing capabilities for complete transparency.
Reviews (4)
Cass E.
May 21, 2022
Report
This is a company that lazily dispatches maintenance workers to apartments which they manage but don't own, and that's it. They don't care about you. They don't come to the property themselves, nobody assesses what's going on at your complex. They don't care if your heater is broken for weeks straight in December, they don't care if your neighbors are yelling profanities for hours with their doors open or letting their dogs bark all day long every day, they don't care if your bathroom is covered in mold, but they surely will raise your rent in the middle of a global pandemic. Housing is a basic human necessity. Let people have dignity. You take half of their monthly income for this.
Cody Geery
May 17, 2022
Report
I would highly recommend PJ Hussey for all of your property and rental needs. Communicative and kind, great towards their tenants and owners.
Marley Williams
Jan 28, 2022
Report
I am super satisfied with Alana and staff! They were professional and kind. Great people and love my property!
Brandon Urban Adventurer
Jan 11, 2022
Report
We have had a great experience with PJ Hussey over the past year. Everyone in the office is friendly and professional. When maintenance help is needed they are quick to respond, friendly, and get the job done well. Overall, we've really enjoyed living in an apartment managed by them. We recently renewed our lease, and as of now plan to do so again next year.
