Business Details
22 Years
experience
Emergency
services
Your Trusted Property Management Partner in Rock Hill, SC
Muse Realty has dedicated itself exclusively to property management for over two decades, serving York County and surrounding areas with unwavering commitment. Our team of licensed professionals treats every property as if it were our own, leveraging deep local market knowledge to deliver efficient solutions for owners and tenants alike. With a focus on transparency and accountability, we provide comprehensive services including tenant screening, maintenance coordination, and financial management, all supported by a 24/7 emergency response system. Our 50+ years of combined team experience ensures properties are maintained to the highest standards while maximizing owner returns.We prioritize clear communication and prompt service, evidenced by our 90%+ occupancy rate and consistent rent disbursements before the 20th of each month. Through strategic vendor partnerships and technology-driven tools like online portals for payments and maintenance requests, we simplify property management for all stakeholders. Our specialization in this field allows us to offer competitive pricing with no hidden fees, while maintaining strict compliance with South Carolina's Landlord Tenant Act.
Services
Property Management
Rental Homes
Tenant Screening
Maintenance Coordination
Owner Services
Tenant Portal
Property Check Services
Emergency Maintenance
Online Payments
Referral Program
Details
- Year established: 2004
Highlights and features
- We offer 20+ years of exclusive property management experience in York County.
- Our team includes 5 licensed property managers with 50+ combined years of experience.
- We guarantee rent disbursements to owners before the 20th of each month.
- Our 24/7 emergency maintenance service ensures prompt response to critical issues.
- We maintain a 90%+ occupancy rate through strategic property marketing.
What people say
Prompt courteous service
Superior property management
Kept their word
Excellent customer service
Quick response times
Services
Property Management
Our comprehensive property management services include tenant screening, rent collection, maintenance coordination, and financial reporting. We ensure compliance with state regulations while maintaining property value through regular inspections and timely repairs. Our local expertise helps owners maximize returns while minimizing stress.
Tenant Screening
We conduct thorough background checks, credit evaluations, and rental history verifications for all applicants. Our screening process ensures qualified tenants while maintaining fair housing compliance. We require net income three times the monthly rent and verify employment and rental references.
Maintenance Coordination
Our maintenance team handles emergency and routine repairs with a network of trusted vendors. We prioritize urgent issues through a 24/7 response system while managing regular maintenance requests through our online portal. All work is supervised to ensure quality and cost-effectiveness.
Property Check Services
We provide customized property inspections for vacant homes, including security checks, mail collection, and system maintenance. Our staff performs interior/exterior inspections, adjusts thermostats, and documents conditions with photos. This service helps prevent issues during owner absences.
Owner Services
We offer full financial management including rent disbursement, tax documentation, and security deposit handling. Owners receive regular accounting reports and access to an online portal for transaction tracking. Our team manages evictions, vendor relationships, and compliance documentation.
People
Linda Muse
Owner
Licensed real estate professional since 1989 with property management experience since 1997. Founded Muse Realty in 2004, growing it into one of York County's largest property management companies.
Krista Lane Davis
Property Manager In Charge
14-year company veteran with comprehensive operational knowledge. Manages daily office operations and holds property management license with extensive local market expertise.
Amanda Johnson
Accounting Manager
Handles financial operations since 2007, including payroll, tax documentation, and rent processing. Holds property management license and bachelor's degree in finance from University of South Carolina.
Tami Nichols
Property Manager
Licensed property manager since 2007 with experience in owner relations, lease renewals, and commercial leasing. Coordinates new property listings and serves as commercial leasing point of contact.
John Edwards
Property Manager
Licensed manager with 20+ years' experience. Handles tenant relations, lease signings, and rental applications. Rejoined company in 2017 after initial 2012-2015 tenure.
Questions
What areas do you manage properties in?
We manage properties throughout York County including Rock Hill, Fort Mill, Tega Cay, Indian Land, Lake Wylie, Clover, and surrounding areas.
How does your tenant screening process work?
Our screening includes credit checks, background checks, rental history verification, and income qualification requiring 3x monthly rent. We follow fair housing guidelines.
What maintenance services do you provide?
We handle emergency repairs 24/7 and schedule routine maintenance through vetted vendors. Tenants submit requests via online portal during business hours.
How are property management fees structured?
We charge a simple 10% monthly management fee with no hidden charges for leasing, marketing, or administrative tasks.
Can owners access their account information online?
Yes, owners receive portal access for financial reports, inspection documentation, and payment history tracking with secure 24/7 access.
Do you offer referral incentives for Realtors?
We provide referral fees ranging from $100-$300 based on rental amount for referred owners or tenants who sign agreements.
Reviews (7)
Seth
Jun 14, 2022
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WARNING TO ALL TENANTS: If the HVAC system goes out, don't expect Muse Realty (Laura) to be concerned. PS it's 98 degrees outside!
Inge Fauls
May 25, 2022
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We live across a mobile home park that they are supposedly manage. What a joke. Nothing is maintained. The grass is not cut, an old trailer that should be condemned has been sitting there for over a year. In my opinion they are no more then slumlords collecting the rent. I will never recommend this company. If I could give less then one star I would
Tisharra Sanders
Apr 28, 2022
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Did not want to work with us due to a low credit score. Our family had some financial set backs during the pandemic which in result hurt our credit. We have great renter history and no criminal background. We take good care of the home as if it were our own. We were willing to pay extra deposit if needed but wasn't given a chance.
YourGirl LovesMusic
Apr 25, 2022
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The people here are some of the kindest most patient people I've ever met. They worked so hard to get me and my cats into the perfect place for me. A HUGE shout out to Tami and Lane for being so kind and hard working. I don't know what I would've done without the amazing people at Muse.
Lisa Allen
Feb 27, 2022
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I have several houses currently managed by Muse. Tami is the best there is she goes above and beyond to handle anything that comes up with them. and I cant say enough good things about one of their maintenance vendor, spanky knows how to fix most anything. Overall i can say that I would recommend Muse to anyone looking to list their home and to anyone looking for a rental. They advocate for both the owners and tenants.
Sean Finucane
Jan 26, 2022
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Unfortunately these are not humane people, no regard for their renters. We rented a unit and the washer and dryer within the first month broke for over a month. We have 2 small kids and went to the landromats while we waited for this to get fixed-- which took over a month. We requested a reimbursement of $200 for money at laundromats, documented with Muse as well. Took 5 months of hounding to get a simple answer, finally we were declined stating they didnt not have proof of receipts-- because laundromats give receipts. John Crosby is worhtless, Muse Realty is worthless
Tim Marlowe
Jan 09, 2022
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Rented a home in Rock Hill that was full of Pest and Rodents, marked it down on move in check sheet and requested Multiple times to come spray or have a company come out, Never! The place had filthy carpet at move in, torn and dirty not even steam cleaned let alone needed changed badly from previous tenants. I had to replace the plumbing under kitchen sink as it was not even hooked up at ptrap at move in therefore ended up flooding kitchen multiple times so i purchased new plumbing and replaced myself!
This company is very fraudulent! I put down a $1200 security deposit and of course left it immaculate compared to when i moved in therefore they sent me move out inspect pictures of previous tenants when the home was disgusting, took my $1200 deposit which was more than enough for general cleaning after move out but instead took that and billing me $625 for false allegations! Do not deal with these Crooks! They try to put blame on you for previous renters!
This company is very fraudulent! I put down a $1200 security deposit and of course left it immaculate compared to when i moved in therefore they sent me move out inspect pictures of previous tenants when the home was disgusting, took my $1200 deposit which was more than enough for general cleaning after move out but instead took that and billing me $625 for false allegations! Do not deal with these Crooks! They try to put blame on you for previous renters!
