Business Details
Your Trusted Partner for Real Estate Solutions in Charlotte, NC
Brown & Glenn Realty has been a trusted partner in Charlotte, NC, for decades, offering comprehensive real estate solutions tailored to meet the needs of residents, property owners, and investors. Our expertise spans rental property listings, property management, and brokerage services, all delivered with a commitment to personalized support and local market knowledge. We prioritize building lasting relationships by ensuring transparency, reliability, and exceptional results in every transaction. Our team is dedicated to simplifying the real estate process, whether clients are searching for a home, managing investments, or navigating sales. By combining industry experience with innovative tools like secure online portals and 24/7 communication, we empower clients to make informed decisions.Our focus on tenant satisfaction, property maintenance, and marketing ensures properties remain competitive and well-managed. Recognized for responsiveness and attention to detail, we serve as a trusted resource for both first-time renters and seasoned investors. Through strategic partnerships and a deep understanding of Charlotte's real estate landscape, we deliver value-driven solutions that align with client goals. Our mission is to foster community connections while maintaining the highest standards of professionalism and service excellence.
Services
Rental Property Listings
Property Management
Brokerage Services
Maintenance Requests
Online Portal Access
Highlights and features
- We offer decades of experience in Charlotte's real estate market.
- Our team provides personalized support for residents and property owners.
- We utilize innovative tools like secure online portals for convenience.
- We maintain a strong focus on tenant satisfaction and property upkeep.
- Our brokers deliver expert guidance through every transaction step.
What people say
Great place to rent from
Very professional
Super attentive to details
Prompt communication
Happily recommend them
Services
Property Management
Our property management services ensure your investment remains well-maintained and profitable. We handle maintenance, marketing, tenant relations, and financial reporting while prioritizing compliance and owner communication. With regular inspections and strategic leasing, we maximize property performance and tenant satisfaction.
Rental Listings
We offer curated rental listings ranging from single-family homes to multi-family units. Our platform helps tenants find quality homes tailored to their needs while ensuring landlords achieve optimal occupancy rates through targeted marketing and streamlined application processes.
Brokerage Services
Our brokerage team guides buyers and sellers through seamless transactions. From pricing strategy to closing support, we provide market insights, negotiation expertise, and end-to-end assistance to ensure competitive outcomes for residential and investment properties.
Maintenance Requests
Tenants can submit detailed maintenance requests via our online portal, including photos and access permissions. Our team prioritizes urgent issues and coordinates timely repairs to maintain property standards while keeping owners informed throughout the resolution process.
Online Portal
Access secure 24/7 portals for rent payments, maintenance submissions, financial statements, and communication. Our mobile-friendly platform simplifies property management with features like automatic payments, document storage, and real-time updates for owners and tenants.
Questions
What are your business hours?
Our office operates Monday-Friday from 9 AM to 5 PM.
How do I pay my rent?
Log into your secure online portal to pay rent or set up automatic payments.
How do I submit a maintenance request?
Use the tenant portal's Maintenance tab to describe the issue, upload photos, and submit directly to our team.
What property management services do you offer?
We provide marketing, tenant placement, maintenance, financial reporting, and compliance management for residential investments.
Can I access property documents online?
Yes, our portal provides 24/7 access to financial statements, tax documents, and property updates.
Reviews (7)
Joseph Lee
Jun 13, 2022
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DO NOT RENT FROM THESE PEOPLE! IF you do you will be stuck with repairs that are never done or it will take months for the repairs. They could care less if your a/c, stove, microwave, and more has a problem.7 months ago a tree was blown down and hit the side of our garage and busted all the way threw. WELL ITS STILL THERE
Danielle Griffin
May 22, 2022
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Worst management company ever! DO NOT RENT FROM THEM! You can never get in contact with the property manager or maintenance. They never answer the phone or follow up with you on any issues. My washer has been broken for TWO MONTHS and still is not fixed/replaced as of now. Within that time, I've been calling daily and have only been to get in touch with someone twice. Whom have said that someone will come and fix/replace it but no update as to when. Also, nothing has been done by the management as far compensation, any accommodations or even an apology to help remediate the situation.
Cyrus Henderson
May 08, 2022
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Changing rent from 625$ to 1275$ citing "renovations" that have not been made and only giving a month and half to prepare for the change is absurd. This company is unethical and evil, how can you sleep at night knowing you are uprooting impoverished families livelihoods seemingly overnight.
Damien Ash
May 07, 2022
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The property rental company has had the worst customer service. We have been renting a new construction home since last summer and we have found through the months yard wasn't properly graded. There is no grass hur million of rocks and debri through out the yard. We have called and put in countless requests for them to correct and they have all been neglected. There are partial large concrete pieces exposed, brick corners, metal objects from the build.
We are responsible to mow so we have and a rock has now damaged our brand new truck and no one will return the calls. I'm afraid my toddler daughter will trip over the object and smack her head on the exposed concrete pieces or metal. No one will return our calls they now send me the voicemail and we have over 6 open matinencw requests they won't acknowledge. Everyday I got around and pick up rocks and add them to our flower bed- you can see from photo below how many I've already gathered.
We are responsible to mow so we have and a rock has now damaged our brand new truck and no one will return the calls. I'm afraid my toddler daughter will trip over the object and smack her head on the exposed concrete pieces or metal. No one will return our calls they now send me the voicemail and we have over 6 open matinencw requests they won't acknowledge. Everyday I got around and pick up rocks and add them to our flower bed- you can see from photo below how many I've already gathered.
M. Chapman
Feb 08, 2022
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Horrible company that bought out the apartment complex where I reside. Went up on rent and have the nerve to charge the tenant for processing fees. These apartments are just basic and have no central air/heating, gym, swimming pools and etc. They don't fix anything when you submit a request. Typical greed and don't care about the people who live here before they decided to come to Gastonia and take over the property. I'm surprised this company remains in business.
Kim Stevenson
Feb 05, 2022
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I only give 1 star because I'm thankful Brown and Glenn allowed me to stay in one of their houses. But on the other note how am i charge for things that i had no control over like the dishwasher you all sent i guess the maintenance man to come an fix. An the refrigerator that was already broke. An a bunch of other things. An trying to call you all is like trying to get ahold of someone who's not wanting to talk to me an is looking ring at the caller ID. An it's crazy because it was slapped on my credit report 4 years later. Like who am i supposed to talk to about this matter.
Naenae S.
Dec 09, 2018
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I wish I had the really energy to explain my entire situation but I won't. This company isn't professional they don't cRe about the residents. Had a whole in my roof for almost a month had to call the city and news before they would even act as if they cared. My air and heat hasn't worked since September and all they say is wait for the landlord to contact you we don't handle repair what do you handle then. Just the funds
