Secure One Properties

Business Details

40 Years

experience

Emergency

services

Trusted Property Management in Thousand Oaks

Secure One Properties has been a trusted leader in residential property management since 1986, delivering exceptional service to property owners across Thousand Oaks and neighboring communities. Our team brings over 100 years of combined experience, supported by continuous investment in professional education and industry certifications, including the prestigious Master Property Manager designation held by our broker. We specialize in single-family homes, condos, and townhomes, offering tailored management solutions with industry-leading guarantees that protect owners from financial risks like non-payment, damages, and legal fees. Our rigorous tenant screening process ensures qualified residents, while our 24/7 emergency response and dedicated maintenance coordination provide peace of mind.

As a family-owned business, we combine personalized service with the operational capacity of an eight-member team, ensuring timely resolution of urgent matters. Our track record of zero evictions and no owner financial losses over 30+ years underscores our commitment to excellence. With top-tier online reviews and a focus on both owner and resident satisfaction, we deliver reliable, cost-efficient property management that prioritizes long-term relationships and community stewardship.

Services

Property Management Guarantee Lease Programs Tenant Screening Rent Collection Maintenance Coordination

Details

Year established: 1986

Highlights and features

30+ years of successful rent guarantee results with no owner financial losses
Owner protections include eviction cost coverage and legal fee guarantees
Team with 100+ combined years of property management experience
Holds Master Property Manager designation, earned by top 1% of professionals
Consistently top-rated on Yelp, Google, and BBB with 100% satisfaction guarantee

Associations and certifications

National Association of Residential Property Managers (NARPM)

What people say

Exceptional service Timely responses Reliable management No financial losses Top-rated guarantees

Website

Update Listing

Services

Property Management

Secure One Properties provides comprehensive property management services for single-family homes, condos, and townhomes. Our team handles tenant screening, lease agreements, rent collection, and maintenance coordination. With 30+ years of experience and a 100-year combined team expertise, we ensure property owners receive consistent income while maintaining compliance with landlord-tenant laws. Our services include emergency repair handling and regular property inspections.

Guarantee Lease Programs

Our Platinum, Gold, and Bronze lease programs offer varying levels of financial protection for property owners. The Platinum Plan covers 100% of vacancy costs and advertising fees, while the Gold Plan provides partial coverage at a more affordable rate. These programs protect against non-payment of rent, tenant damages, and legal fees, with our track record showing zero owner financial losses from evictions or non-payment over 30+ years of operation.

Tenant Screening

We implement a rigorous tenant screening process that includes credit checks, criminal background investigations, and rental history verification. Multiple property managers review each application to ensure qualified residents who will maintain properties and pay rent on time. Our screening process has contributed to our 30+ year record of no owner financial losses from tenant-related issues.

Maintenance Coordination

Our team manages all property maintenance needs with a network of trusted vendors. We coordinate repairs cost-efficiently and handle 24/7 emergency situations through licensed employees rather than third-party services. This includes pre-move-in make-ready services, routine maintenance, and post-tenancy repairs, ensuring properties remain in optimal condition throughout tenant occupancy cycles.

Owner Support

We provide property owners with comprehensive support including monthly financial statements, tax documentation, and market updates. Our services include automated accounting systems, direct deposit payments, and secure online portals for document access. Owners benefit from our 30+ years of local market expertise and our commitment to transparent communication and financial accountability.

People

David Kidd

President and Broker

Founded Secure One Properties in 1986 and holds the Master Property Manager designation from NARPM. With an MBA from Pepperdine and 30+ years of industry experience, he oversees daily operations and has managed the company's original account continuously since inception.

Jennine Kidd

Vice President

Joined the company in 1988 and manages property renovations, vendor relationships, and office operations. With 30+ years of property management experience, she specializes in preparing properties for rental readiness and maintaining high tenant satisfaction standards.

Britt Kidd

Marketing Manager

Handles marketing strategy and new client relations as a licensed Realtor. With a Broadcast Journalism degree from Pepperdine, she manages property listings and marketing while leveraging her 10+ years of family business experience and local market knowledge.

Maryam Fathollahee

Property Manager

Manages a diverse property portfolio with 20+ years of experience at Secure One. She oversees rental listings, application processing, and tenant communications while maintaining the company's high standards for resident satisfaction and property maintenance.

Pat Polcyn

Bookkeeper

Manages all financial operations with 40+ years of bookkeeping experience. She processes rental payments, prepares owner statements, and ensures accurate financial reporting while maintaining the company's commitment to transparency and accountability in all financial matters.

Questions

What areas do you serve for property management?

We serve Thousand Oaks, Simi Valley, Agoura Hills, Westlake Village, Woodland Hills, Camarillo, Moorpark, Chatsworth, Northridge, Granada Hills, Calabasas, West Hills, Newbury Park, Oak Park, and surrounding Southern California communities.

What sets your property management apart from competitors?

Our 30+ year track record with zero owner financial losses from evictions or non-payment, combined with our Master Property Manager designation and 100+ years of team experience, provides unmatched protection and service quality.

Do you offer different management plans?

Yes, we offer Platinum, Gold, and Bronze plans with varying levels of guarantees and protections. Platinum covers 100% of vacancy costs, Gold offers partial coverage at lower cost, and Bronze provides standard management with no guarantees.

How do you handle tenant screening?

We conduct comprehensive background checks, credit evaluations, and rental history verifications. Multiple managers review each application to ensure qualified tenants who will maintain properties and pay rent on time.

What emergency services do you provide?

We offer 24/7 emergency repair services handled directly by our licensed team members, not outsourced third parties, ensuring rapid response and quality service for urgent property issues.

How are maintenance requests handled?

Maintenance requests are coordinated through our dedicated team with established vendor relationships. We manage repairs cost-efficiently and ensure timely resolution of all property maintenance needs.

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Reviews (7)

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Laura L.

Nov 19, 2021 Report

SecureOne has managed rental properties for our family for more than ten years, and also represented us in a recent sale. They are outstanding real estate and management professionals. They found us great tenants, handled every aspect of the day-to-day management, helped us through a remodel, and were there with advice and guidance as needed. Extremely professional, knowledgeable, and kind. I wouldn't hesitate to recommend them!

Gordon Leak

Aug 31, 2021 Report

I have worked with David, Jennine and the team at Secure One for a couple of years now and would highly recommend them to anyone. I now live in the San Francisco Bay Area, and I needed help renting out my house in Westlake VIllage. They did a good job preparing the house to rent, helped us find a landscaper to maintain the yard etc. They found us a good tenant and managed the rental process well.

After the renters moved out, we decided to sell and Jennine helped us get contractors to install new windows and upgrade the house to get the best price. They got us multiple bids and worked with the contractors to make sure the work was done well. David managed to get us multiple buyers, and we sold the property for well above the listing price. They did a great job of managing the sales process, and we were able to close quickly. Thank you Secure One

Mike Jones

Aug 28, 2021 Report

Secure One has managed my rental properties going on twenty years and I have always found David, Jennine, Britt and their team to be highly professional, knowledgeable and reliable. I've had excellent long term tenants which I credit to Secure One's careful screening process. Jennine and Britt are very responsive not only to my requests but also my tenant's needs. They have greatly reduced the burdens and headaches associated with owning rental property including making sure repairs and maintenance are completed by competent companies in a timely manner.

I recently decided to sell one of my properties and David, acting as my agent broker, made the whole process easy and seamless, while also providing me with excellent marketing and pricing guidance. Jennine made sure the property was in top notch condition and beautifully staged for prospective buyers. If you are an owner of rental property, please be sure to check out their website offerings and meet with them before selecting a management company.

Thaminda Ramanayake

Jul 21, 2021 Report

My wife and I hired SecureOne to manage our beautiful Simi Valley property, after interviewing about 7 management companies. From the very start, Britt, Jennine, David were very professional, attentive, responsive and high class. Not only they managed the property but also helped us sell the property when it was the right time. The sale process was so seamless compared to some of the horrible experiences we have had in the past.

We didn't even remember that the home was for sale until I get a call from David with a negotiation strategy for offers on the table. In a heartbeat we would hire SecureOne again. High standards and high class!

Sarah Peterson

Jul 14, 2021 Report

The owners and employees of this company are knowledgeable, professional, skilled, and hard-working. They successfully managed my rental property for more than 15 years, and then acted as my listing agent when it came time for me to sell the rental property. Their expertise and the professional support system that they have established allows them to cost effectively and quickly handle any real estate issue that can arise. I highly recommend them for real estate management and for real estate sales.

Patricia R.

Apr 07, 2021 Report

My husband and I leased a home on Westlake Island through Secure One Properties for a year, while we sold our house in SFV. This turned out to be the COVID quarantine year. Our experience with Britt Kidd, our property manager, was absolutely stellar, from beginning to end, when we moved out-of-state. She is the pinnacle of professional, efficient, responsive, personable, organized and considerate.

She addressed every issue (of which there were few, because the property was very well maintained) immediately and to our complete satisfaction. Unfortunately, I must add that we were displeased with the amount that was withheld from our security deposit after we moved out. A small amount was refunded to us after we complained.

Andrea M.

Mar 27, 2021 Report

If you are thinking of using another property management company, STOP! I agree with all the 5 star reviews for Secure One and Britt. I rented with them for 5 years, and could not have been happier. Britt was without exception the consummate professional. Friendly and responsive, calls and emails were returned promptly. Any issues were always addressed quickly. Once reported, the appropriate service person they arranged for called me that day or at the next day the latest.

The companies they use for repairs are top notch. I cannot imagine better service. In fact, now that I have purchased a home and will be leaving Secure One, I feel like I am leaving my family! Secure One will truly care about your satisfaction in your rental property. Obviously, I highly recommend them!