Business Details
38 Years
experience
Emergency
services
Trusted Property Management in Raleigh, NC
Founded in 1988, Metro Property Management has been serving the Raleigh area for decades. Our properties are concentrated in Downtown, the NCSU area, Northwest Raleigh, North Raleigh, and West Raleigh, with additional service in Apex, Cary, Fuquay-Varina, Durham, Brier Creek, South Raleigh, Knightdale, Wendell, Zebulon, Garner, Johnston County, and Smithfield. As a family-owned business, we prioritize personalized service to help property owners grow their investments while maintaining a work-life balance. Our team specializes in managing single-family homes and multifamily rentals, offering tailored service packages to meet individual investment needs.With over 30 years of experience, we combine market expertise with a proactive approach to ensure long-term success for our clients. Testimonials highlight our reliability in tenant placement, emergency repairs, and transparent financial reporting, with many clients maintaining long-term partnerships due to our consistent performance. Our commitment to treating client properties as our own has earned us a reputation for trustworthiness and excellence in property management.
Services
Property Management
Rental Management
Tenant Screening
Maintenance Services
Investment Management
Details
- Year established: 1988
Highlights and features
- We have over 30 years of property management experience in the Raleigh area.
- Our personalized service packages cater to individual investment management needs.
- We serve diverse communities across Wake County and surrounding regions.
- Our family-owned business prioritizes transparency and client satisfaction.
- We provide prompt emergency maintenance and reliable tenant screening.
What people say
Prompt emergency repairs
Personalized service packages
Saved me money
Transparent financial reporting
Long-term tenant relationships
Services
Property Management
We offer comprehensive property management services for single-family homes and multifamily rentals. Our team handles tenant placement, maintenance coordination, and financial reporting. Clients benefit from our decades of local market expertise and personalized service packages tailored to investment goals.
Tenant Screening
Our rigorous tenant screening process ensures responsible renters for your properties. We conduct background checks, credit assessments, and rental history verification. This meticulous approach has resulted in long-term tenancies and minimized vacancy periods for property owners.
Maintenance Services
We provide prompt maintenance and emergency repair services for rental properties. Our team coordinates contractors and ensures timely resolution of issues. Clients receive detailed invoices and photo documentation for all service requests.
Investment Management
Our investment management services focus on maximizing returns through strategic property upkeep and market-responsive decisions. We offer transparent financial reporting with monthly statements and direct deposit rent payments for owner convenience.
Rental Management
We specialize in full-service rental management from lease preparation to tenant communication. Our proactive approach maintains tenant satisfaction while protecting property value. Owners receive regular updates and detailed expense reports.
Questions
What property management services do you offer?
We manage single-family homes and multifamily rentals with services including tenant screening, maintenance coordination, and financial reporting.
Which areas do you serve?
We serve Raleigh, Cary, Durham, Apex, Fuquay-Varina, and surrounding North Carolina communities including Johnston County and Smithfield.
How do you handle emergency maintenance?
Our team responds promptly to emergency repairs, often within 24 hours, ensuring minimal disruption for tenants and property owners.
What makes your tenant screening process effective?
We conduct thorough background checks, credit assessments, and rental history verification to ensure responsible tenants for your properties.
How do you handle rent collection and reporting?
We provide direct deposit rent payments and detailed monthly statements with expense documentation for complete financial transparency.
Reviews (4)
Teresa Richardson
Dec 27, 2021
Report
We have been leasing with Metro Properties for over 20 years with my disabled brother. They have leased him at least 4 apartments. They have been accommodating to him and his needs. They have been professional towards him and my family. They have worked with us on anything we need for him. Great company and great staff with Chris and Christie. We are going to miss working with them.
Steven Mull
Apr 17, 2021
Report
I have used Metro Property for years to manage a property that I rent out. Christi has always been responsive and a pleasure to work with. Just want to say thanks!
Sakina W.
Feb 09, 2021
Report
Chris is rude. Christi balances out his rudeness. She has more customer service skills, but she was rarely the person to respond when we called in for issues. Chris would make statements and the deny he said them. when we needed repairs done we would put in request never hear anything back, then call in and his response was always we gave them your number to call isn't it 123-456-7890, when we our number on the portal is 123-456-7809.
We gave them our number constantly, had it updated on the portal, and left it on emails and text messages. But the reason for the delayed response was always we don't have your number. When we moved out we were sent a ridiculous bill that just happened to equal the exact amount of our deposit! Not a penny over or under! A total ripoff!
We gave them our number constantly, had it updated on the portal, and left it on emails and text messages. But the reason for the delayed response was always we don't have your number. When we moved out we were sent a ridiculous bill that just happened to equal the exact amount of our deposit! Not a penny over or under! A total ripoff!
Beatrice G.
Jan 21, 2021
Report
Metro Property Management is an outstanding property management company. I stayed with them through graduate school and internship. I was very pleased with their genuineness and quick response to maintenance such as the same-day water heater leak and replacement. I referred an incoming classmate to them. BG
