Business Details
50+ Years
experience
Your Trusted Property Management Partner in Raleigh, NC
Established in 1970, Rhyne Management Associates has built a reputation as a leader in residential and commercial property management across the Raleigh/Cary area. Our expertise spans duplexes, townhomes, condos, single-family homes, and commercial properties totaling over 500,000 square feet. With offices in North Raleigh, West Raleigh, and Cary, we serve property owners and tenants through a team of eight licensed real estate professionals and specialists in marketing, maintenance, and tenant relations.Our commitment to excellence is rooted in over five decades of experience, ensuring efficient property operations, rigorous tenant screening, and proactive maintenance solutions. We prioritize transparent communication, leveraging an intuitive online Owner Portal for real-time financial insights and streamlined operations. Backed by decades of success, we remain dedicated to delivering tailored property management services that protect investments and enhance tenant satisfaction.
Services
Residential Property Management
Commercial Property Management
Tenant Relations
Property Maintenance
Online Owner Portal
Details
- Year established: 1970
Highlights and features
- We have over 50 years of experience in Raleigh/Cary property management.
- Our team includes eight licensed real estate professionals with specialized expertise.
- We guarantee prompt maintenance response and rigorous tenant screening processes.
- We provide an intuitive online Owner Portal for real-time financial insights.
- We manage over 1,600 residential units and 500,000 sq. ft. of commercial space.
What people say
Great agent
Prompt response times
Entire staff is GREAT
Services
Residential Property Management
We specialize in managing duplexes, townhomes, condos, and single-family homes across Raleigh and Cary. Our services include tenant screening, lease compliance, maintenance coordination, and financial reporting. With over 1,600 units under management, we ensure property owners achieve optimal returns while maintaining tenant satisfaction through proactive communication and efficient operations.
Commercial Property Management
Our commercial property management covers offices, retail spaces, and flex/warehouse facilities totaling 500,000 square feet. We handle tenant relations, property maintenance, and financial oversight while ensuring compliance with commercial regulations. Our team's expertise in lease negotiations and market positioning helps property owners maximize profitability and occupancy rates in competitive markets.
Tenant Relations
We maintain positive tenant relationships through rigorous screening processes and responsive service. Our team addresses maintenance requests promptly, enforces lease compliance, and facilitates communication between tenants and owners. By prioritizing tenant satisfaction, we reduce turnover rates and protect property investments through long-term occupancy.
Property Maintenance
Our maintenance team ensures properties remain in excellent condition through immediate response to repair requests and scheduled inspections. We handle emergency repairs, routine upkeep, and preventative maintenance to preserve property value. By addressing issues proactively, we minimize disruptions for tenants and protect owners' investments from costly damage.
Online Owner Portal
The Owner Portal provides real-time access to financial statements, tax documents, and property performance data. Owners can manage payments, review maintenance logs, and communicate with our team through a secure, mobile-friendly platform. This technology streamlines operations and enhances transparency, allowing owners to monitor their investments efficiently from anywhere.
People
Jesse Sorrell
Property Manager
Jesse oversees property operations with a focus on tenant satisfaction and efficient management practices. He brings extensive local market knowledge to ensure optimal property performance.
Kelli Morris
Leasing Agent
Kelli specializes in tenant relations and lease administration, ensuring smooth onboarding and ongoing support for residents across our managed properties.
Wes Smith
Maintenance Coordinator
Wes manages all property maintenance operations, prioritizing prompt service delivery and preventative care to maintain property standards and tenant comfort.
Talina Bailey
Commercial Property Specialist
Talina focuses on commercial property management, handling tenant relations and operational needs for office and retail spaces in the Cary market.
Sam Stewart
West Raleigh Office Lead
Sam coordinates property management activities in the West Raleigh area, leveraging local expertise to support both residential and commercial clients.
Questions
What types of properties do you manage?
We manage residential properties including duplexes, townhomes, condos, and single-family homes, as well as commercial properties like offices, retail spaces, and flex/warehouse facilities.
How do I apply for a rental property?
Applications can be submitted online or in person at our offices. A $100 non-refundable processing fee is required, and applicants must tour the property first.
What are your tenant screening criteria?
We evaluate credit history, rental history, income (must be 3x monthly rent), and conduct criminal background checks. Chapter 7 bankruptcies must be discharged for 1 year.
Do you allow pets?
Pets require management approval. Approved pets incur a minimum $300 non-refundable fee per pet. Aggressive breeds like Pit Bulls are not permitted.
How can owners access their account information?
Owners use our secure online portal for 24/7 access to financial statements, payment history, and property documents with mobile-friendly functionality.
What maintenance services do you provide?
We offer 24/7 emergency maintenance, scheduled inspections, and prompt response to repair requests to ensure property integrity and tenant satisfaction.
Reviews (5)
Joel Shaffer
Jan 22, 2022
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I want to thank Rhyne Management for jacking yearly rental rates up. Was a blessing for me because in early 2000 the increasing rates caused me to buy before real estate maket went cra cra. And now I see the same properties they keep increasing every year! So thank you! I may have rented longer but you're greedyness ended up causing positve vibes in the end! So you want you're rates going up 25 or more every year? Rhynes your go too rental agency. 4 starts for responsiveness to be quick to raise my rent.
Jackie Demolition
Dec 25, 2021
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They enable slum lords to illegally evict elderly and disabled people. They use scare tactics to intimidate, evict, and intentionally confuse people about their housing rights. Such tactics include but are not limited to, entering your apartment without notice. They prey on vulnerable populations. They lie to public officials to expedite illegal evictions. Their lawyers lack ethics. They seek evictions when tenants ask for reasonable repairs. They lack human decency and compassion.
Wesley Churn
Nov 25, 2021
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Auto denys anyone with outstanding student loan debt if you aren't a full time student. Younger renters should steer clear of this management company.
Spencer B.
Jun 15, 2021
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I rented a two bedroom apartment through Rhyne Management for the last two years. It was an older property but in good condition. Being older, there were some maintenance issues and Rhyne always responded quickly and fixed problems right away. Crystal was the person we generally interacted with (to sign the lease, mainly) and she was very nice and professional. The maintenance manager, Wes, was also professional and competent. Sadly, I lost my job because of Covid-19 but when things get better, I will definitely go back to Rhyne Management.
Adrienne McAuley
Apr 14, 2021
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I rented from Rhyne for several years and rented a few different units. I finally left them and when I left they charged me for removing mirrors from the bathrooms! Really, why would I just take bathroom mirrors? I spoke to manager and asked her why would I take mirrors when I never taken anything from their units. I got no answer. They are crooks and will try to nickle and dime you on everything.
I suggest you not rent from them but if you decide to rent please video your unit when.you move in and move out. They cannot be trusted! When you initially rent from them they are so nice but as soon as you get ready to move they become rude, hateful, lying crooks! Don't trust Terry or Deborah. Terry pretends to be a good person but she's really a hateful dishonest %&^%!
I suggest you not rent from them but if you decide to rent please video your unit when.you move in and move out. They cannot be trusted! When you initially rent from them they are so nice but as soon as you get ready to move they become rude, hateful, lying crooks! Don't trust Terry or Deborah. Terry pretends to be a good person but she's really a hateful dishonest %&^%!